What are the responsibilities and job description for the Remote Hotel Loyalty Program Coordinator position at Maryland Center for Hospitality Training?
Job Description
Job Description
Job Summary :
We are hiring a Remote Hotel Loyalty Program Coordinator to manage guest rewards and ensure members receive excellent service. You will handle enrollment, point tracking, and promotional campaigns.
Key Responsibilities :
- Enroll new members into the hotel's loyalty program.
- Assist guests with redeeming rewards and tracking points.
- Promote loyalty benefits and exclusive member offers.
- Resolve member concerns related to program rules and point discrepancies.
- Analyze program performance and suggest improvements.
Requirements :
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