What are the responsibilities and job description for the Donor Services Coordinator (Temporary) position at Maryland Food Bank?
The Maryland Food Bank (MFB) is a nonprofit, anti-hunger organization whose mission is to feed people, strengthen communities, and end hunger for more Marylanders. MFB does this work by expanding access to nutritious food while also seeking to eliminate the root causes of hunger.
MFB’s distributes food through a statewide network of community-based organizations from Maryland’s western mountains to its Eastern Shore. Last year, the Maryland Food Bank distributed enough food to provide the equivalent of more than 41 million meals, or about 114,000 meals every day. This healthy food supports children, seniors, veterans, and hard-working families.
MFB works to end hunger for more Marylanders by offering job training programs, access to supportive services and benefits, and by advocating to change to the laws, policies, and practices that create food insecurity for more than 1 in 3 Marylanders.
The Maryland Food Bank embraces a philosophy which recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.
About The Position
The temporary Donor Services Representative will be responsible for donor inquiries, donor-printed communications, and some gift entry. The role is expected to last approximately 4 (four) months, but the duration may vary depending on the organization’s business needs. The work schedule is scheduled to be five half-days per week, spanning from 9:00 a.m. to 1:00 p.m., totaling around 20 hours per week. However, the actual number of hours worked may differ based on the organization’s requirements.
Primary Responsibilities
The employee will carry out job duties from inside a professional office and warehouse environment with little fluctuation in temperature. This role will work on a hybrid schedule, with on-site required at least 3 days per week, or as needed.
Pay range: $20.00 - $22.00 / per hour
Nothing matters more to the Maryland Food Bank than our strong ethical and safety commitments. As such, all positions require a background check and pre-employment drug test.
To learn more about our career opportunities, visit www.mdfoodbank.org/careers.
Monday - Friday / 9am - 1pm
20 hours per week
MFB’s distributes food through a statewide network of community-based organizations from Maryland’s western mountains to its Eastern Shore. Last year, the Maryland Food Bank distributed enough food to provide the equivalent of more than 41 million meals, or about 114,000 meals every day. This healthy food supports children, seniors, veterans, and hard-working families.
MFB works to end hunger for more Marylanders by offering job training programs, access to supportive services and benefits, and by advocating to change to the laws, policies, and practices that create food insecurity for more than 1 in 3 Marylanders.
The Maryland Food Bank embraces a philosophy which recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.
About The Position
The temporary Donor Services Representative will be responsible for donor inquiries, donor-printed communications, and some gift entry. The role is expected to last approximately 4 (four) months, but the duration may vary depending on the organization’s business needs. The work schedule is scheduled to be five half-days per week, spanning from 9:00 a.m. to 1:00 p.m., totaling around 20 hours per week. However, the actual number of hours worked may differ based on the organization’s requirements.
Primary Responsibilities
- Answer donor inquiries via phone and email within one business day
- Update the constituent database, Raiser’s Edge NXT with contact interaction notes.
- Print acknowledgement letters & welcome packages
- Work with front desk team to complete the mailing process
- Do data entry for gifts via check; entering information from PDFs and Excel into the constituent database, Raiser’s Edge NXT
- High School Diploma or equivalent
- Excellent communication skills
- Proficient in Microsoft Office (e.g. Word, Excel, Outlook, Teams, and PowerPoint)
- Strong interpersonal skills and customer focus—is courteous, friendly, and professional
- At least 1-2 years in similar position
- Experience using a CRM for data entry and Raiser’s Edge NXT
The employee will carry out job duties from inside a professional office and warehouse environment with little fluctuation in temperature. This role will work on a hybrid schedule, with on-site required at least 3 days per week, or as needed.
Pay range: $20.00 - $22.00 / per hour
Nothing matters more to the Maryland Food Bank than our strong ethical and safety commitments. As such, all positions require a background check and pre-employment drug test.
To learn more about our career opportunities, visit www.mdfoodbank.org/careers.
Monday - Friday / 9am - 1pm
20 hours per week
Salary : $20 - $22
