Customer Service Representatives - Seasonal

Salary : Depends on Qualifications

Location : Landover, MD

Job Type : Seasonal

Job Number : CSrep20

Department : PGC Parks and Recreation

Division : Aquatics and Athletic Fac Div

Opening Date : 02 / 14 / 2024

Description

The Prince George's Sports & Learning Complex is looking for an energetic, enthusiastic, highly motivated person to be a Customer Service Representative . This position will report directly to the Customer Service Manager and also work closely with the Director of Administrative Services. Customer Service is an integral part of the Prince George's Sports & Learning Complex team.

Responsibilities will include greeting customers; answering telephones; distributing mail; registering patrons for courses, memberships and events using ParksDirect; and monitoring traffic along Main Street (main corridor in the building).

The ideal candidate must be able to work in a fast-paced environment, is self-motivated, flexible, detail-oriented, and enjoys working with people. Applicant must be able to work any shift or day of the week. The incumbent will be expected to have excellent verbal and written communication skills; good interpersonal and management skills. Must be highly organized, patient and understanding with strong personality and leadership skills that shine. Proficiency in Microsoft Suite is a plus. Must be able to lift packages that weigh at least 10 pounds and walk a minimum of 75 feet.

Preferred candidates will possess a High School diploma with two years of progressive customer service experience and cash handling experience. College experience preferred.

This position is scheduled for a minimum of three days per week and pay range is $15.00 / hour -$15.52 / hour.

Minimum Qualifications

College degree in appropriate field is desirable, and limited supervision and management experience is necessary for jobs involved in assisting in the management and supervision of a facility or supervising a small program; or an equivalent combination of education and experience equal to entry-level skills and abilities in providing assistance to career staff in supervising and managing a program or facility.

Supplemental Information

A complete criminal background check investigation will be completed prior to hiring.

May be subject to medical, drug and alcohol testing.

This is a continuous posting.

Positions are filled on an as-needed basis.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.

If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)

M-NCPPC will make all efforts to reasonably accommodate you.

THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION

2025 BENEFIT SUMMARY FOR SEASONAL INTERMITTENT EMPLOYEES

The following information is a summary of benefits extended to all Seasonal employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). This is for informational purposes only and is subject to change.

Limited Benefits for Seasonal Employees

Health Insurance Plans

You are eligible for specific health insurance benefits if you worked, on average, 30 hours per week during your first 12 months of employment or from October 3rd to October 2nd each subsequent period following your first 12 months of employment. This equates to 1,560 hours over a 12-month period.

If and when you are eligible for benefits, you will receive notification directly from the Health & Benefits Office.

Eligible Employees Pay 35% of the health insurance plan premium and The Commission Pays 65%.

• Medical

Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan

Other Benefits

This summary is intended to highlight some of the benefits offered by the M-NCPPC. It is not an all-inclusive agreement and is subject to change. For a more detailed description of benefits, please see the appropriate benefits brochure, service agreement or manual. For more information, contact The Health and Benefits Office at or 301-454-1694.

Are you at least 16 years of age? (Ages 17 or under must have a work permit from high school if hired.)

Please provide details of your experience with cash handling. (i.e. cashier, etc.)

What is your level of computer proficiency?

Required Question

Salary : $15 - $16