What are the responsibilities and job description for the Customer Service Representatives - Seasonal position at The Maryland-National Capital Park & Planning Commission?
The Maryland-National Capital Park and Planning Commission, Prince George's Parks and Recreation is seeking Customer Service Representatives for Watkins Park Unit. The customer service positions can range from Ride Operators and Cashiers to Mobile Unit Attendees, Arm/Face painters, and Special Event staff.
Covering more than 850 acres, Watkins Regional Park features the Chesapeake Carousel, Old Maryland Farm, miniature train, miniature golf course, lighted softball fields, practice softball field, lighted football/soccer field, outdoor basketball courts, lighted indoor tennis courts, Watkins Tennis Bubble, campsites, picnic areas with shelters, playgrounds, comfort stations, a paved, 1-7-mile circuitous hiker/biker trail, as well as miles of trail through deciduous forest.
Ride operators will be responsible for the daily operation of the outdoor seasonal facility Wonderful World of Watkins (train and carousel). Cashiers will be responsible for the daily ticket sales for the Wonderful World of Watkins, as well as, the Winter Festival of Lights. Mobile Units and Arm Painters will be tasked to service internal and external community events by operating our skate and game mobiles and providing face/arm painting services. Special event staff will be responsible for setting up, maintaining, and cleaning up special events such as but not limited to, walks-runs, outdoor concerts, festivals, movie nights, and other events as assigned.
All positions include the tasks of daily opening and closing duties, safe operation of the rides, fiscal accountability for ticket sales, and cleanliness of the overall facility. Excellent customer service skills and the ability to deal with large volumes of patrons in an outdoor setting are a must. Includes day, evening, weekend, and holiday hours.
- Candidates must be at least 18 years old at time of hire.
- All hires must attain First Aid, CPR and AED certifications and attend mandatory pre-service training.
- Cashiers must complete Parks Direct training
- Ride Operators must become fully competent with ride operations and safety guidelines/manuals.
- A criminal background investigation will be completed prior to hire.
- Training provided by M-NCPPC.
- The positions pay at a rate of $15.00/hr.
May be subject to medical, drug and alcohol testing.
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.
Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)
M-NCPPC will make all efforts to reasonably accommodate you.
Salary : $15
