What are the responsibilities and job description for the Program and Administrative Operations Coordinator position at Maryland Patient Safety Center?
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
The Maryland Patient Safety Center is seeking a Program and Administrative Operations Coordinator to join our team. This full-time position is hybrid remote, with 2-3 days (and as needed) in the office in Elkridge, MD. Reporting to the CEO, Program and Administrative Operations Coordinator will be responsible to:
· Coordinate educational program offerings including scheduling, materials and speaker coordination, registration, day-of coordination, post-program activities.
· Serve as the point of contact for members and other healthcare organizations for inquiries and questions around membership, program content and billing.
· Coordinate all office operational functions including managing and triaging incoming phone calls and general emails; ordering and maintaining supplies; creating, processing and tracking invoices and payments; maintaining MPSC events calendar; supporting Board of Directors and other organizational meetings; and other office functions as needed.
· Update the MPSC website by adding and removing programs and dates and editing content with input from MPSC staff.
· Support MPSC programs, such as coordinating awards submissions and selection, making travel arrangements for program faculty, invoicing and tracking payments for programs, and the like.
Qualifications
The position requires a significant attention to detail from a self-directed initiative-taker with a high level of organization and interpersonal skills. An Associate's degree (A.A.) or equivalent from a two-year college or technical school; or equivalent combination of education and experience. 2-4 years’ experience in a professional office setting with demonstrated responsibility and organizational skills.