Community Engagement Coordinator

Job Type

Full-time

Description

Summary/Position Objectives:

This position is responsible for engaging community stakeholders (advocacy groups, members, etc.), service providers (hospitals, FQHCs, etc.), and faith groups to identify and address issues, concerns, and ways to improve services and communication as they relate to Maryland Physicians Care’s community stakeholders. This position will work in close conjunction with the organization’s partner agencies in PG County to ensure consistent messaging throughout the respective regions. This position is directly responsible for managing and coordinating, in conjunction with the Manager, regular engagement with the respective region’s community partners. This position is expected to provide a level of expertise, guidance, and consultation for the department in the area of community relationships, partnerships, and organization.

What You'll Do

Build relationships and collaborate with community service providers (hospitals, FQHCs, etc.), faith groups, and other community stakeholders (advocacy groups, members, etc.) to ensure respective issues, concerns, and ways to improve services and communication as they relate to the health plan are addressed.

• Creatively use and develop community resources to broker and/or link members to appropriate services.
• Create annual engagement strategies for each county within PG County.
• Maintain documentation standards as set forth by the Director to successfully document the progress of the organization’s community engagement efforts.
• Monitor community engagement outcomes and inform the Director of any needs or changes that may be necessary.
• Operates as the primary contact person for community engagement matters, including responding to specific service inquiries for assigned regions, and keeping the Director informed of such inquiries.
• Educate, network, and represent health plan services to local agencies, community stakeholders, faith communities, etc.
• Present to groups of diverse stakeholders and tailor presentations to diverse audiences to ensure presentation content is appropriate and reaches the audience.
• Represents health plans at appropriate events and venues in a manner reflective of the organization’s interests, values, and standards.
  
  

Requirements

Knowledge and Skills:

• Knowledge of community resources within PG/Montgomery County.
• Ability to facilitate meetings with key community stakeholders and other service providers.
• Valid MD Driver’s License.
  
  

Education And Work Experience

• Work requires a professional level of knowledge in community engagement/outreach as required through the completion of Bachelor’s degree in a relevant field.
• Work requires 2-4 years of Medicaid managed care experience and/or a minimum of 2 years’ Medicaid community outreach/organization experience.
  
  

Salary Description

62k-67k