Employee Relations Officer

NOTE - To be considered for this position, you MUST apply online at: https://www.governmentjobs.com/careers/mdotmd/jobs/4889806/employee-relations-officer-administrator-iii

The Maryland Transportation Authority (MDTA) owns, operates, and maintains eight major toll facilities comprised of four bridges, two tunnels, and two turnpikes, across the State of Maryland. For over 50 years, the MDTA has provided Maryland's citizens and visitors with safe, secure, and convenient transportation facilities. We are committed to quality and excellence in customer service, and we rely on our organization's values, traditions, and – most importantly – our employees to achieve these goals.

Nature of Work: This position serves as the Employee Relations Officer in the Employee Relations Unit within the Office of Human Resources and Workforce Development. The incumbent will represent MDTA management in employee grievance and appeal hearings at the Office of Administrative Hearings (OAH) and Unemployment Insurance (UI) hearings. This work requires a strong analytical mindset, excellent research and writing skills, and ability to present cases in a legal setting.

Duties of this position include, but are not limited to, the following:

• Interpret and apply employment laws, regulations, policies, Standard Operating Procedures (SOPs), directives, union memorandums of understanding (MOU), etc.;
• Perform extensive research on behavior, performance, and conduct issues in the workplace to determine the most appropriate course of action;
• Prepare detailed documents for disciplinary and/or corrective actions, up to and including terminations;
• Provide guidance to employees and management on employee relations, performance management, and policy compliance;
• Provide training on various employee relations topics; and
• Review and track a wide variety of employment actions in multiple systems and databases.

The employee in this position will report directly to the Employee Relations Unit Manager.

The current vacancy is located in Baltimore, MD. Hybrid telework schedules may be available for this position.

MDTA employees are offered a generous benefits package including a minimum of 11 paid holidays, a minimum of 27* days of leave annually (personal, vacation, and sick), access to the State Pension System, deferred compensation plans, excellent health, dental, and vision plans, and more! *May be prorated based on start date.

Qualifications

MINIMUM QUALIFICATIONS:

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of experience in administrative staff or professional work. ** Three years of this experience must include performing employee relations work involving investigations, disciplinary actions, or representing management and/or employees in hearings.

**This statement contains a SELECTIVE QUALIFICATION, which is more focused in scope than the Minimum Qualifications for this classification. Selective Qualifications are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skills, and abilities). No substitutions are allowed for a Selective Qualification.

Your placement on an eligible list may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.

If you have held more than one (1) position at the same employer, please list each position that you held and the length of time that you held each position.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a bachelor’s degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a master’s degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures, and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher-ranking commissioned officer on a year-for-year basis for the required experience.

Licenses & Certifications

Applicants must possess a Driver's License valid in the State of Maryland. Applicants must list the license number and date of expiration on the application.

Additional Information

APPLICATION PROCESS:

Please apply online at https://www.governmentjobs.com/careers/mdotmd. RESUMES CANNOT BE SUBSTITUTED FOR THE ONLINE EMPLOYMENT APPLICATION. Paper applications (Form DTS-1) will not be accepted for this recruitment.

All applications must be received by 04/14/2025.
Please be advised that the State of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Selected candidate(s) may be subject to background and reference checks.

The incumbent in this position will not be a member of a covered bargaining unit.

For education obtained outside the U.S., at the time of application, you are required to provide proof of the equivalent American education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/). This must be submitted as an attachment with the application of the position in which you are applying.

The Maryland Transportation Authority is not sponsoring new employees in the application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER. MDTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission - connecting our customers to life’s opportunities. Join us in serving our Maryland residents, visitors, and businesses!

Reasonable Accommodations for persons with disabilities will be provided upon request.

Appropriate auxiliary aids and services for qualified individuals with disabilities will be provided upon request. Please notify in advance. MD Relay Service Number 1-800-735-2258 (TTY Number: 711). Bilingual applicants are encouraged to apply.

Job Type: Full-time

Pay: $69,323.00 - $112,044.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Employee relations: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Baltimore, MD 21224 (Required)

Work Location: Hybrid remote in Baltimore, MD 21224

Salary : $69,323 - $112,044