What are the responsibilities and job description for the Event Coordination Supervisor position at MASA?
Description
This is a hybrid position based in the Fort Lauderdale, FL area
Are you a dynamic marketing professional with a passion for events? Join MASA as our Supervisor for our Venue Specialist team and play a pivotal role in driving the success of our seminar programs. This is your chance to lead a dedicated team, oversee critical operations, and collaborate with stakeholders to ensure the seamless execution of our events.
About Us
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2 million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
What You Will Do
Reporting to our Sr. Director of Marketing Operations, you’ll lead a dedicated team focused on ensuring operational efficiency and seamless execution of MASA’s seminar program. Acting as the critical liaison between the venue specialist team and corporate stakeholders, you’ll oversee venue management, streamline communication, and implement strategies that enhance team performance.
Your main responsibilities will include:
#corp
This is a hybrid position based in the Fort Lauderdale, FL area
Are you a dynamic marketing professional with a passion for events? Join MASA as our Supervisor for our Venue Specialist team and play a pivotal role in driving the success of our seminar programs. This is your chance to lead a dedicated team, oversee critical operations, and collaborate with stakeholders to ensure the seamless execution of our events.
About Us
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2 million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com
What You Will Do
Reporting to our Sr. Director of Marketing Operations, you’ll lead a dedicated team focused on ensuring operational efficiency and seamless execution of MASA’s seminar program. Acting as the critical liaison between the venue specialist team and corporate stakeholders, you’ll oversee venue management, streamline communication, and implement strategies that enhance team performance.
Your main responsibilities will include:
- Lead and Develop a High-Performing Team: Hire, train, and coach Venue Specialists to deliver exceptional results.
- Drive Operational Excellence: Analyze data, improve processes, and establish performance metrics to ensure efficiency and effectiveness.
- Ensure Seamless Seminar Planning: Oversee venue database management, menu distribution, and coordination with State Directors.
- Foster Collaboration: Act as the primary contact for corporate marketing and sales teams to align strategies and tools.
- Manage Seminar Logistics: Monitor RSVP and seminar capacity to prevent overbooking and address venue availability issues promptly.
- 3 years in a supervisory or leadership role, preferably in operations, event planning, or a related field.
- Experience in coaching and developing team members to maximize potential and performance.
- Proficiency in using data-driven approaches to improve team outcomes.
- Leadership & Team Management: Proven ability to motivate, coach, and inspire teams toward common goals.
- Problem-Solving: Analytical mindset to identify and implement process improvements.
- Communication Excellence: Strong verbal and written communication skills to engage with diverse stakeholders.
- Attention to Detail: High standards for accuracy in monitoring performance and data.
- Time Management: Exceptional ability to prioritize tasks and meet deadlines.
- Competitive base salary, bonuses, and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
- A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
- An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!
- Make an Impact: Your leadership will directly contribute to the success of MASA’s seminar programs, helping us reach and serve more people effectively.
- Collaborate with a Talented Team: Work alongside a dedicated group of professionals who value excellence and teamwork.
- Grow Your Career: Leverage this leadership role as a platform for personal and professional development in a supportive environment.
- Dynamic Work Environment: Enjoy the satisfaction of leading a fast-paced, mission-driven team where no two days are the same.
#corp
