Housing Opportunity Navigator

Job Overview: We are seeking an experienced professional to join our team as a SNO Mass Mobility Specialist. In this role, you will provide critical support to low-income families navigating the housing market. Your primary responsibilities will include conducting initial enrollment, developing family plans, assessing schooling needs, and making referrals for needed services. You will also collaborate with landlords, property managers, and community stakeholders to achieve program goals.

Duties and Responsibilities:

• Provide motivational counseling to participants interested in using their voucher in high-opportunity communities.
• Conduct initial enrollment according to program procedures.
• Develop and support family plans with objectives, services to be provided, milestones for completion, and timetables.
• Assess the schooling needs of each child in the family and refer them to areas where their needs are best met.
• Assist participants with credit repair or rental history problems to meet tenant screening requirements.
• Plan and conduct neighborhood/housing search tours for individuals and groups.
• Make referrals for needed services to help remove barriers to a successful opportunity move.
• Provide families with detailed information about locational options in opportunity areas.
• Conduct independent housing searches to identify units for participants.
• Communicate with property owners to explain program requirements, conduct landlord briefings, and encourage participation in the program.
• Communicate with property owners and participants to resolve landlord complaints.
• Assist families with transitions after their move, including locating schools, childcare, employment, social, and medical services.
• Coordinate with staff from multiple departments to achieve program goals.