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Quality Manager

Masis Professional Group
Worcester, MA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/3/2025

Quality Manager

We’re seeking a Quality Manager for a metal bearing / stamping manufacturer to oversee our quality assurance systems, ensure compliance with regulatory and customer standards, and drive continuous improvement for product quality and operational excellence.

Duties & Responsibilities of Quality Manager

  • Ensure QA systems and procedures meet government, certification, and customer requirements; maintain and update the QA manual and internal processes.
  • Conduct audits, investigate customer complaints, and lead root cause analysis and corrective actions.
  • Manage and mentor staff, identifying opportunities for system improvements and fostering a culture of continuous improvement.
  • Implement strategies to enhance inspection methods, equipment performance, product quality, efficiency, and team morale.
  • Ensure full compliance with company QA policies and procedures.

Experience & Educational Requirements of Quality Manager

  • Bachelor’s degree or 3 years of quality management experience.
  • Familiarity with ISO standards (ISO9001 / AS9100) and experience as a Lead Auditor.
  • Proficiency in Microsoft Office and MRP systems (SAP preferred).
  • Experience with statistical analysis, lean manufacturing concepts, and material / inventory control (Kanban, Continuous Flow).
  • Strong leadership, planning, and decision-making skills, with the ability to coach and interact effectively at all levels.
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