Referral Coordinator- Clinic

Referral Coordinator: This 0.0FTE/Per diem position is scheduled to work 8-HR days shifts as needed.

Compensation: Non-exempt, $24.45/HR-$34.92/HR

Benefits

Mason Health also offers these benefits for per-diem employees:

• Mental Health & Wellness Resources – Access to Talkspace and the Calm App.
• Employee Assistance Program (EAP)
• Paid Sick Leave
  
  

Job Summary

• Responsible for answering the telephone, receptionist duties, registering patients, scheduling appointments with appropriate health care provider, entering demographic and financial data into patient record, maintaining record systems, collecting statistical information, and providing support to clinic or hospital staff. Provides departmental expertise regarding billing systems and regulations. Responsible for management of referrals and tracking visits for optimum utilization. Processes patient referrals.
  
  

Job Specific Duties & Responsibilities

• Performs a wide variety of reception, clerical and administrative duties, including answering the telephone, registering patients, entering demographic and financial data into patient record, and maintaining records and systems.
• Sends referrals to insurance companies, calls the insurance companies when required for individual referrals, and then sends the referral when approved.
• Manages daily appointment schedules; schedules appointments with appropriate health care providers.
• Performs billing activities and provider relations and support. Interacts with payers and subcontracted providers to facilitate service authorization and payment.
• Completes and updates statistical reports on a daily/weekly/monthly basis for clinic or hospital leadership.
• Collaborates with other healthcare professionals as necessary to ensure smooth continuous care of the patients.
• Participates in staff meetings, patient care meetings, educational in-services, caregiver orientation and other professional activities. Maintains awareness of policies and procedures and performance standards.
• Uses computers and other basic office equipment to perform tasks.
• Other duties as assigned.
  
  

Required Education and Experience

• High school diploma or equivalent.
• One year of clerical experience/medical office experience preferred.
  
  

Required Licenses, Certifications and/or Registrations

• N/A
  
  

Additional Unit-Specific Certification Requirements

• N/A
  
  

Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.

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