What are the responsibilities and job description for the Assistant Director of Donor Relations position at Mass General Brigham?
Site: The General Hospital Corporation
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
For more than 200 years, Massachusetts General Hospital has pioneered the future of medicine and we’re positioned to expand this impact as the departments of Mass General and Brigham and Women’s Hospital integrate to advance patient care, education and research.
The Development Office is a vibrant and collaborative team focused on advancing the mission of healthcare excellence across our academic medical centers and expanding the philanthropy that makes this mission possible.
Learn more about our team here: https://giving.massgeneral.org/mgh-development-careers
Job Summary
As part of the Donor Relations team within the Mass General Development Office, the Assistant Director will play an integral role in the management of donor-established named positions including MGB Endowed Chairs/Scholars and Harvard Medical School (HMS) Endowed Professorships. In addition, the Assistant Director will support Donor Relations colleagues with the implementation of donor recognition for capital donors and annual endowed fund financial reporting.
Reporting to the Director of Donor Relations for Fund Management and Compliance, the Assistant Director will track nominations and renewals of named position incumbents; create and run reports; track metrics; assist in event planning for inaugural celebrations; draft nomination letters, internal communications, and guidelines, and create stewardship deliverables. The Assistant Director will also serve as a Donor Relations liaison with Development and hospital colleagues. The Assistant Director will track and support the implementation of capital naming recognition opportunities, including the production and installation of related plaques, lettering and signage. The Assistant Director will support the Director in the annual development and delivery of endowed fund financial reports through the digital platform Ovrture.
The ideal candidate for this role is highly organized, detail-oriented, adept with database operations, and can successfully work both independently and as a core member of a customer service-oriented team. The candidate will be able to anticipate needs and complete tasks proactively, following proper training. This position is a great opportunity for those who thrive working collaboratively as part of a team within a large and complex organization to receive hands-on experience with fundraising operations at a renowned institution.
To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
Primary Responsibilities
This position requires 3-5 years of experience and a college degree. In addition, the ideal candidate will possess the following skills, abilities and attitudes:
Remote Type
Hybrid
Work Location
125 Nashua Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
For more than 200 years, Massachusetts General Hospital has pioneered the future of medicine and we’re positioned to expand this impact as the departments of Mass General and Brigham and Women’s Hospital integrate to advance patient care, education and research.
The Development Office is a vibrant and collaborative team focused on advancing the mission of healthcare excellence across our academic medical centers and expanding the philanthropy that makes this mission possible.
Learn more about our team here: https://giving.massgeneral.org/mgh-development-careers
Job Summary
As part of the Donor Relations team within the Mass General Development Office, the Assistant Director will play an integral role in the management of donor-established named positions including MGB Endowed Chairs/Scholars and Harvard Medical School (HMS) Endowed Professorships. In addition, the Assistant Director will support Donor Relations colleagues with the implementation of donor recognition for capital donors and annual endowed fund financial reporting.
Reporting to the Director of Donor Relations for Fund Management and Compliance, the Assistant Director will track nominations and renewals of named position incumbents; create and run reports; track metrics; assist in event planning for inaugural celebrations; draft nomination letters, internal communications, and guidelines, and create stewardship deliverables. The Assistant Director will also serve as a Donor Relations liaison with Development and hospital colleagues. The Assistant Director will track and support the implementation of capital naming recognition opportunities, including the production and installation of related plaques, lettering and signage. The Assistant Director will support the Director in the annual development and delivery of endowed fund financial reports through the digital platform Ovrture.
The ideal candidate for this role is highly organized, detail-oriented, adept with database operations, and can successfully work both independently and as a core member of a customer service-oriented team. The candidate will be able to anticipate needs and complete tasks proactively, following proper training. This position is a great opportunity for those who thrive working collaboratively as part of a team within a large and complex organization to receive hands-on experience with fundraising operations at a renowned institution.
To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
Primary Responsibilities
- Track fundraising effort details for faculty and administrative leadership positions and HMS Professorship funds in collaboration with the Director, Fund Management and Compliance, and the Senior Director, Donor Relations
- Draft gift terms for new named positions
- Collaborate with the Donor Relations team to monitor and set up new donor-established faculty and administrative leadership position fund accounts
- Draft, vet, and submit incumbent nomination letters
- Process and track incumbent renewals
- Coordinate with the Special Events team to prepare materials for celebration planning meetings for MGB Endowed Chairs/Scholars and HMS Professorships
- Order celebration gifts for donors and incumbents and coordinate post-celebration gifts for donors
- Create, maintain and enhance training materials, resource guides, and toolkits tailored for gift officers and hospital faculty, and brochures and communications for prospects and donors
- Oversee the installation and maintenance of plaques, lettering and signage in partnership with the Director, Donor Relations, coordinate with vendors, facilities and departments on named space relocations, renovations and new installations
- Prepare and regularly update planning documents and progress reports on plaques and lettering signage
- Assist in drafting content for annual endowed fund financial digital reporting via the Ovrture platform and become adept at navigating the platform to assist with building and delivery of reports
- Participate in professional development opportunities, including internal volunteer or job shadowing roles when appropriate
- Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods
- Take on other office-wide duties as needed
- Adhere to the mission, credo, and standards of behavior of Mass General
This position requires 3-5 years of experience and a college degree. In addition, the ideal candidate will possess the following skills, abilities and attitudes:
- Organizational, time management and project management skills
- Strong verbal and written communication skills
- Adaptability and flexibility in times of shifting priorities
- Ability to work collaboratively with diverse audiences
- Creativity and high levels of energy and enthusiasm
- Commitment to adopting best practices and maximizing efficiency
- Command of Word, PowerPoint, Excel and Outlook
- Competency using videoconferencing platforms (Zoom and Microsoft Teams preferred)
- Attention to detail
- Problem solving skills
- Professionalism and a strong work ethic
- Awareness of personal work styles in self and others
- Inclination to build relationships with people inside and outside of the organization
- Sound and thoughtful judgment and care in dealing with confidential information
- Proficiency with Blackbaud CRM and Giftmap (naming opportunities mapping tool) or similar CRM fundraising database and naming opportunity inventory system preferred
- Familiarity with Ovrture (digital stewardship platform), or a similar digital reporting platform, a plus
- Experience with design software (i.e. InDesign, Photoshop, etc.), preferred
Remote Type
Hybrid
Work Location
125 Nashua Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
