What are the responsibilities and job description for the Development Officer, Major Gifts position at Mass General Brigham?
Site: The General Hospital Corporation
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
For more than 200 years, Massachusetts General Hospital has pioneered the future of medicine and we’re positioned to expand this impact as the departments of Mass General and Brigham and Women’s Hospital integrate to advance patient care, education and research.
The Development Office is a vibrant and collaborative team focused on advancing the mission of healthcare excellence across our academic medical centers and expanding the philanthropy that makes this mission possible.
Learn more about our team here: https://giving.massgeneral.org/mgh-development-careers
Job Summary
The Development Officer plays an integral role partnering with members of the Major Gifts team within the Mass General Development Office to advance the patient care, teaching, research and community health missions of the Mass General Cancer Center. The Officer proactively manages the planning and oversight of administrative and operational activities for the team, troubleshooting and resolving issues independently with an advanced understanding of strategy and projects. This position is also responsible for supporting the planning and production of three signature Cancer Center events and associated volunteer committees, in partnership with Major Gift Officers and the Special Events team.
To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
General Responsibilities
This position requires 2-4 years of experience and a college degree. We are looking for someone who has been successful working in a fundraising office or as part of a team in a client-facing or relationship-building role.
In addition, the ideal candidate will possess the following skills, abilities and attitudes:
Remote Type
Hybrid
Work Location
125 Nashua Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
For more than 200 years, Massachusetts General Hospital has pioneered the future of medicine and we’re positioned to expand this impact as the departments of Mass General and Brigham and Women’s Hospital integrate to advance patient care, education and research.
The Development Office is a vibrant and collaborative team focused on advancing the mission of healthcare excellence across our academic medical centers and expanding the philanthropy that makes this mission possible.
Learn more about our team here: https://giving.massgeneral.org/mgh-development-careers
Job Summary
The Development Officer plays an integral role partnering with members of the Major Gifts team within the Mass General Development Office to advance the patient care, teaching, research and community health missions of the Mass General Cancer Center. The Officer proactively manages the planning and oversight of administrative and operational activities for the team, troubleshooting and resolving issues independently with an advanced understanding of strategy and projects. This position is also responsible for supporting the planning and production of three signature Cancer Center events and associated volunteer committees, in partnership with Major Gift Officers and the Special Events team.
To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
General Responsibilities
- Anticipate and independently manage all logistics, agendas and other materials for meetings, events, appointments and presentations and troubleshooting issues as needed, taking notes and organizing follow-up actions
- Proactively manage the calendars of assigned individuals, keeping them free of scheduling conflicts
- Produce and review correspondence and other materials, interpreting related background information to advise on content and responses as needed
- Respond to donor, physician and hospital administrators’ phone and email inquiries relating to gift-related issues
- Anticipate and independently manage all aspects of business travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts
- Submit employee expenses and vendor invoices
- Conduct prospect identification and research activities, working with Prospect Management and Research colleagues to collect relevant information about donors
- Participate in portfolio review meetings and assist with anticipating donor engagement and stewardship actions
- Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results
- Complete booking forms for gifts and pledges in a timely manner with thorough backup information, with an advanced understanding of gift types
- As needed, assist with daily operational activities that may include photocopying, scanning, organizing mailings, distributing letters and packages, occasionally hand-delivering (or picking up) materials to locations around the MGH/Mass General Brigham campuses
- Participate in professional development opportunities, including internal volunteer or job shadowing roles when appropriate
- Prepare and regularly update planning documents and progress reports
- Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods
- Assist the team with recruitment activities for vacancies as needed
- Take on other office-wide duties as needed
- Adhere to the mission, credo, and standards of behavior of Mass General
- Support the Cancer Center’s signature fundraising events and associated volunteer committees, including Everyday Amazing Race, CenterStage and the Friends of the Mass General Cancer Center - Duets, including:
- Handle the event invitation list process, following internal best practices to ensure HIPAA compliance
- Assist with sponsorship mailings, track revenue and send post-event invoices and related correspondence
- Partner with the Special Events team to assist with event briefing preparations
- Assist with community fundraising activities, including managing an inventory of branded give-away items; coordinating logistics for check presentations; coordinating faculty and staff participation in events; assisting colleagues and fundraisers with online crowdfunding needs; and attend and participate in select community fundraising events, as needed.
- Prepare regular event fundraising progress reports
This position requires 2-4 years of experience and a college degree. We are looking for someone who has been successful working in a fundraising office or as part of a team in a client-facing or relationship-building role.
In addition, the ideal candidate will possess the following skills, abilities and attitudes:
- Strong verbal and written communication skills
- Problem solving skills
- Organizational, time management and project management skills
- Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
- Competency using videoconferencing platforms (Zoom and Teams preferred)
- Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)
- Attention to detail
- Professionalism and a strong work ethic
- Desire and motivation to learn about the organization and fundraising
- Awareness of personal work styles in self and others
- Adaptability and flexibility in times of shifting priorities
- Ability to work collaboratively with diverse audiences
- Creativity and high levels of energy and enthusiasm
- Commitment to adopting best practices and maximizing efficiency
- Inclination to build relationships with people inside and outside of the organization
- Good judgement and care in dealing with confidential information
- Ability to complete assigned projects and tasks independently or with minimal guidance
Remote Type
Hybrid
Work Location
125 Nashua Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
