What are the responsibilities and job description for the Facilities, Supervisor position at Mass General Brigham?
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
SummarySupervises all maintenance staff. Helps direct repairs, installation and testing of electrical equipment, appliances, air conditioning, refrigeration equipment, and telephone wiring.
Does this position require Patient Care?
No
Essential Functions
Supervises all maintenance workers
- Assigns work orders and PM’s
- Assists with the interviewing and selection process
- Trains and in-services general maintenance employees
- Participates in the disciplinary procedure according to hospital policy
- Works with all trades within the Facility Department
- Have a basic knowledge of all trades so that he/she can work to assist and troubleshoot all components of the hospital utility systems
Establishes on-call schedule to cover off-hours and emergency work. Responsibilities may include taking a shift as part of the team rotation and/or snow removal assistance.
Employee Training, Continuing Education, Compliance, and Reviews - Oversee the on-boarding and training for any new hires. Provide a consistent on-boarding experience regardless of which maintenance team the new hire joins. Promotes a "safety first" work culture. - Monitor monthly reports to ensure all staff meet hospital training and compliance requirements. - Identify topics of interest for every other month Toolbox Talks or Safety Training. Work with Admin Assistant to schedule dates in advance. - Provide on-going staff-related training with respect to proper sanitation requirements, to include handling and disposal of hazardous materials; correct recycling rules; and proper disposal of other items such as electronics, fiberglass, carpet, wood pallets, etc. - Establish an annual timetable for the maintenance teams to thoroughly update portions of the CMMS system. - Provide on-going education and mentorship opportunities within the department to create bench strength and succession plans. - Conduct annual reviews - Participate in conduct reviews; provide feedback and initiate disciplinary action when necessary.
Enter requisition requests as necessary. - Utilize eBuy for routine purchases. - Help vendors track invoice status to determine if payment has been sent. - Verify proper tools and materials are available for use. - Monitor spend within budget. Submit budget allowances in support of annual budgetary efforts. - Other responsibilities as assigned.
The Facilities Maintenance Supervisor is responsible for the accuracy and proper documentation of all work orders and service records, including correct employee time allocations, detailed repair information, parts used, etc. - Email users if there are delays associated with any work orders. - Work collaboratively with the Facilities Coordinator to notify campus staff and patients of upcoming work which may affect their areas: shutdowns, alarms, etc. - Perform periodic spot reviews to inspect work for general compliance. Initiate disciplinary action if an employee's work is consistently lacking completion, quality, and/or compliance.
The MSE Facility Supervisor reports to this position, as does the Belmont Engineering (shop) team and the Facilities Coordinator.
Qualifications
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only
Experience
experience in a maintenance position 3-5 years required
Knowledge, Skills and Abilities
- Monitoring/Assessing performance of other individuals to make improvements or take corrective action.
- Motivating, developing, and directing people as they work, identifying the best people for the job.
- Talking to others to convey information effectively.
- Managing one's own time and the time of others.
- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Additional Job Details (if applicable)
- Standing Constantly (67-100%)
- Walking Constantly (67-100%)
- Sitting Rarely (Less than 2%)
- Lifting Frequently (34-66%) 35lbs (w/assisted device)
- Carrying Frequently (34-66%) 35lbs (w/assisted device)
- Pushing Frequently (34-66%)
- Pulling Frequently (34-66%)
- Climbing Occasionally (3-33%)
- Balancing Constantly (67-100%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
