What are the responsibilities and job description for the Housing Coordinator position at Mass General Brigham?
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Increase Kelly Roan's current job to 20 hours per week
Job Summary
SummaryResponsible for assisting patients and their families in navigating housing options related to healthcare needs. This role involves coordinating housing resources, providing support to patients facing housing challenges, and collaborating with community organizations to ensure patients have access to safe and affordable housing during and after their medical treatment.
Does this position require Patient Care?
No
Essential Functions
-Assess patients’ housing needs and provide guidance on available resources and options.
- Coordinate with social services, community organizations, and housing authorities to connect patients with appropriate housing assistance programs.
- Develop and maintain relationships with local housing providers and organizations to enhance available resources for patients.
- Facilitate communication between patients, families, and healthcare providers to ensure housing needs are addressed as part of the overall care plan.
- Assist patients in completing applications for housing assistance, subsidies, or other relevant programs.
Qualifications
High School Diploma or Equivalent required or Associate's Degree Social Work preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in social services, case management, or a related role 2-3 years required and Experience within a healthcare or community service environment 1-2 years preferred
Knowledge, Skills and Abilities
- Strong understanding of housing resources, assistance programs, and community services.
- Excellent interpersonal and communication skills for engaging with patients, families, and community partners.
- Ability to assess individual needs and develop tailored support plans.
- Strong organizational skills to manage multiple cases and maintain accurate records.
- Empathy and sensitivity to the challenges faced by patients regarding housing stability.
- Problem-solving skills to address barriers and find solutions for patients in need of housing.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
