What are the responsibilities and job description for the Phlebotomist - SM1 position at Mass General Brigham?
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
PURPOSE OF YOUR JOB DESCRIPTION:To support technical/clerical personnel of the Laboratory Department.
DELEGATION OF AUTHORITY:
Laboratory Manager is responsible to oversee that you are carrying out your assigned duties.
PERFORMANCE REQUIREMENT / DUTIES AND RESPONSIBILITIES:
CLERICAL DUTIES:
Filing appropriately in a timely manner,
Answering phone requests from floors, Windemere, or Physician offices.
Faxing appropriately to outside agencies and offices.
Requests tests accurately and completely through Epic.
Logging in outside laboratory request and result.
Delivering results to appropriate areas.
Performs duties as requested by technical staff.
Insuring requests contain proper information to be submitted to Accounts Receivable.
Maintains Standing Order List.
Maintains supplies and documents for Drug Testing Accounts.
PHLEBOTOMY DUTIES:
Recognizing appropriate collection tubes for requested testing.
Good Venipuncture technique.
- Asking for help when venipuncture is missed.
Good pediatric venipuncture technique.
Recognition of appropriate amounts to be drawn for requested testing, including microsampling.
Looks up “send out” test requirements and processes the specimens appropriately.
Communicating to testing personnel “URGENT PRIORITIES”, i.e., STAT, ASAP, or call results.
Proper administration of Glucola, Xylose for tolerance/challenge testing.
Re-stocking phlebotomy room and participating in inventory control.
Proper collection of urine for outpatient drug screens (NIDA STD’s).
Delivers specimens to testing area in a timely manner.
Demonstrates ability to serve patients in various age groups, pediatrics to geriatrics.
TECHNICAL DUTIES:
Performs Simplate Bleeding Time tests.
Performs all duties to support the testing personnel as allowed by CLIA 88.
Trains and guides new staff members.
Performs capillary INR testing.
REGISTRATION DUTIES:
Ensures patient confidentiality prior to interviewing patient.
Obtains all relevant information and enters into Epic.
Ensures that diagnoses appear on laboratory requisition.
Compiles and quantitates total lab outpatient volume at the end of each day.
Performs insurance verification for all appropriate patients.
LEAD DUTIES:
Plans activities with the Laboratory Manager in direct support of patient care requirements.
Provides support to other phlebotomy technicians in the department.
Troubleshoots and assists the Laboratory Manager in resolving equipment problems and failures.
Qualifications
EDUCATION REQUIREMENTS:
Minimum: High School diploma
Preferred: Successful completion of an accredited phlebotomy program.
Preferred: CNA, LPN, RN and/or appropriate healthcare certification that requires formal schooling.
EXPERIENCE:
Utilization of OSHA standards and Infection Control.
Phlebotomy experience preferred.
Two years' experience in health care, preferably Laboratory/Hospital, preferred.
Two years' experience with direct patient care preferred.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
