What are the responsibilities and job description for the Chief of Staff - Housing Stabilization position at Mass.gov?
Executive Office of Housing and Livable Communities (EOHLC) is seeking a Chief of Staff of Housing Stabilization in the Division of Housing Stabilization (DHS)!
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
AGENCY MISSION :
The Executive Office of Housing and Livable Communities (EOHLC) is charged with creating more homes in Massachusetts and lowering housing costs for residents. Formerly known as the Department of Housing and Community Development (DHCD), EOHLC works with municipalities, local housing authorities, non-profit organizations, and development partners to provide affordable housing options, financial assistance, and other support to Massachusetts communities. The mission of the Division of Housing Stabilization (DHS) is to ensure that homelessness is rare, brief, and non-recurring.
OVERVIEW OF ROLE :
The Chief of Staff of Housing Stabilization (hereinafter known as “the DHS Chief of Staff”) will serve as a trusted advisor to the Undersecretary of Housing Stabilization, acting as a sounding board for decisions and helping to manage the flow of information and priorities within the Division. The role requires ensuring that all parts of the Division are aligned with the strategic goals and implementing systems for tracking progress on key initiatives. The DHS Chief of Staff will play a crucial communications role, ensuring that team members are informed, motivated, and aligned with the Division's goals.
In addition to these responsibilities, the DHS Chief of Staff is responsible for leading change efforts including overseeing communication and training within the Division for major programmatic changes. The DHS Chief of Staff works with the Undersecretary of Housing Stabilization and other DHS senior leaders to develop and implement policy and program changes, such as new eligibility criteria, service models, and performance measures. The DHS Chief of Staff ensures that staff are engaged and supported throughout the change process, and that program outcomes and impacts are monitored and evaluated.
The role ensures that the DHS is running smoothly, and that the Undersecretary of Housing Stabilization is well-supported. This involves efficiently managing incoming requests, supporting the operational effectiveness of the Undersecretary through agenda-setting, follow up, and time management, and acting as a proficient coordinator and liaison among senior leaders. Success for the DHS Chief of Staff looks like identifying opportunities to create new systems and processes to streamline operations and managing teams effectively.
DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE) :
- Leadership :
Works with the Undersecretary of Housing Stabilization and other DHS senior leaders to develop and implement policy and program changes, such as new eligibility criteria, service models, and performance measures.
In partnership with the DHS Chief Operating Officer oversees the daily operations of the Division of Housing Stabilization to ensure that all functions are running efficiently and effectively.
Oversees the training efforts across the Division of Housing Stabilization, which provides professional development and technical assistance to staff and partners.
Coordinates and communicates with external stakeholders, such as service providers, advocates, and local and state officials, to ensure effective collaboration and partnership.
Monitors and evaluates the EA program's outcomes and impacts and identifies areas for improvement and innovation.
Schedules and coordinates meetings with internal and external stakeholders to ensure clear communication and effective collaboration.
PREFERRED QUALIFICATIONS :
COMMENTS :
Please upload resume and cover letter.
This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed.
Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division’s Recruiting Guidelines. In the case of a promotional opportunity, the salary provisions of the applicable collective bargaining agreement will apply to placement within the appropriate salary range.
Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license / certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
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