Executive Director - Various Boards Unit

The new address of this position will be 1 Federal Street, Boston, MA 02110 in March 2025.About the Organization : The Division of Occupational Licensure (DOL), an agency within the Office of Consumer Affairs and Business Regulation (OCABR), protects consumers by making sure the professionals they hire comply with state licensing laws. DOL oversees 26 boards of registration, which license and regulate more than 500,000 individuals and businesses to practice over 100 trades and professions.The mission of DOL is to protect the public health, safety, and welfare by licensing qualified individuals and businesses to provide services to consumers. DOL seeks to promote consumer protection, a fair and competitive marketplace, and education and outreach.The Division of Occupational Licensure is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status.About the Role : The Various Boards Unit (“Unit”) is one of DOL’s administrative units. The Unit will oversee several Agency boards that may include the Board of Professional Engineers and Land Surveyors and Occupational Schools. The Executive Director (“ED”) for the Unit reports to the Associate Deputy Commissioner for Policy & Boards (“ADC”).Duties and Responsibilities : (these duties are a general summary and not all inclusive) : Manage Unit / board operations : Manage all licensing and regulatory functions for the Unit’s boards.Initiate policy, regulatory, administrative, and enforcement issues for board consideration.Collaborate with assigned legal counsel(s) in drafting proposed regulations.Oversee the operations of board meetings, subcommittees, etc.Manage personnel and coordinate board member activities : Establish and maintain strong relationships with members of the Unit’s boards.Screen and interview for staff positions as vacancies arise.Supervise all Unit staff.Provide expertise and assistance to DOL investigative and adjudicatory processes : Assist DOL investigators with resolving consumer complaints.Interpret and apply licensing rules and regulations to pending cases.Provide expertise and assistance in the disciplinary and enforcement process : Establish policies to aid in tracking case management regarding complaints against licensees.Make recommendations for license reinstatement applications.Develop and oversee individual and business licensure processes : Manage and oversee the e-licensing workflows in the licensing software.Review and approve or deny applications for licensure.Preferred Knowledge, Skills, and Abilities : Thorough knowledge of the principles and practices of management.Excellent communication skills, both in oral and written forms.Experience in the issuance of licenses, site inspections, and complaint investigation.All applicants should attach a cover letter and resume to their online submission for this position.MINIMUM ENTRANCE REQUIREMENTS : Applicants must have at least (A) five (5) years of full-time or equivalent part-time, professional experience in business administration or public administration, of which (B) at least one (1) year must have been in a project management or supervisory capacity.Comprehensive Benefits : When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.#J-18808-Ljbffr