What are the responsibilities and job description for the Business Service Rep. position at MASS?
The Employment Services Representative markets and promotes the services of the Career Center to employers and other interested parties in the office's territory; develop and implement promotional programs; gather and disseminate labor market information; provide technical assistance concerning recruitment of Career Center clients; establish and maintain working relationships with employers; plan and organize job fairs and recruitment; establish and maintain a data bank of information on local employers; assist Career Center staff by soliciting employment opportunities for specific clients.
Duties include but are not limited to :
- Markets and promotes Career Center services and programs to area employers and other interested parties by visiting businesses and other locations to explain and describe Career Center programs and services.
- Market Business Services and MassBizWorks to Employers (ie; grant applications, tax incentives and other state and federal services and incentives to assist Employers in meeting their needs).
- Create, develop and facilitate presentations to large groups of employers and job seekers to promote career center services and coordinate and facilitate focus groups.
- Implements programs designed to promote the services of the Career Center through the use of local print and electronic media to inform the public and employers of available agency services and programs.
- Provides technical assistance and act as a problem-solving liaison for employers with unfilled employment opportunities by suggesting solutions such as restructuring job requirements, positive recruitment, inter-area recruitment etc. to better utilize career center resources.
- Actively participates in Career Center teams to improve quality of services to employers and job seekers. Contributes suggestions and ideas that create and promote a positive work culture.
- Conducts group presentation (in and out of the office) to explain Career Center / DCS programs and services to employers, training vendors, community organizations, job seekers, and the general public and to assist them in using such programs and services.
- Participates in staff development and cross training opportunities that expand and support functional skills and promote professional growth.
Preferred Qualifications :
Qualifications :
First consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements :
Applicants must have (A) at least three (3) years of full time or equivalent part-time professional or paraprofessional experience in business, marketing, recruitment, employment or educational counseling or a related field, or (B) any equivalent combination of the required experience and the substitutions below.
Substitution :
I. An Associate's degree or higher in a related field may substitute for one (1) year of the required experience.
Incumbents may be required to have a current and valid motor vehicle driver's license at a class level specific to assignment.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
