What are the responsibilities and job description for the Transportation Associate position at Massachusetts General Hospital?
Essential Functions
Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.
-Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process.
-Interact with patients and their families in a compassionate and professional manner.
-Address patient concerns or needs promptly and respectfully.
-Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.
-Report any changes in the patient's condition or concerns to the appropriate medical personnel.
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only required
Experience
Experience in a healthcare or customer service role 1-2 years preferred
Knowledge, Skills and Abilities
- Ability to handle patients with care, demonstrating empathy and patience.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team and in a fast-paced environment.
- Basic knowledge of medical terminology and hospital procedures.
Physical Requirements
- - Ability to lift and maneuver patients and equipment safely.
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
