What are the responsibilities and job description for the Patient Care Coordinator position at Massachusetts Immediate Care LLC?
Job Description
Currently seeking a qualified Medical Receptionist to provide administrative support in a fast paced Primary Care, Urgent Care, and Occupational Health medical practice. The Medical Receptionist assures that each patient will receive quality healthcare and be treated with dignity and compassion. The candidate must be a team player with a minimum of 1 years of experience in Primary Care / Urgent Care medical practice setting, as this position will require the candidate to work independently in a fast paced environment. Candidate must also be able to work nights and weekends.
Responsibilities of the Medical Receptionist
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
Other Requirements:
- A passion to be a part of a growing healthcare organization;
- Ability to prioritize and manage multiple priorities;
- Ability to exercise good judgment and decision making;
- Ability to work as a friendly and collaborative team member;
- Strong attention to detail.
Required education:
- High school or equivalent
Required experience:
- Medical Receptionist: 1 year