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Home Comfort Advisor (Account Executive) – Boston

MASSACHUSETTS MARITIME ACADEMY
Boston, MA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/15/2025

Home Comfort Advisor (Account Executive) – Boston

Elephant Energy

Posted : 1 / 03 / 25

About Us

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For roughly 500,000 years, humans have been burning stuff to heat our homes, light our homes, and power our machines. It’s 2024, people. Let’s change that.

Right now, homes account for roughly 20% of the world’s carbon emissions. Here at Elephant Energy, we know that there is a better way, so we are building a one-stop shop that makes it easy to upgrade to a climate-friendly home. We enable homeowners to confidently make the switch to modern, electric technologies and get their homes off of fossil fuels – all at once or over time.

Our History

Founded in 2021, our first installation was in Boulder, Colorado, in December 2021. In three short years, we have successfully launched a second market in Boston, Massachusetts, in summer 2023, installed over 1,000 heat pumps in over 500 unique homes, and amassed 40 herdmembers, with plans to continue to expand based on our early and continued success in electrifying everything.

To meet the growing demand for comfortable, energy-efficient homes, we are expanding our Home Comfort Advisor (HCA) teams in both Denver and Boston. Our next cohort is set to begin on February 15, 2025, and we anticipate hiring 2 candidates for this group. We intend to close the application window on or before January 17, 2024.

About The Role

What you would be doing : Our HCAs are the first point of contact for homeowners, guiding them through the electrification journey. They consult with customers to understand their needs, introduce products, design custom systems, and close deals. Other responsibilities include :

  • Manage the Entire Sales Pipeline : Own the customer journey from initial contact to signed contract, ensuring a smooth handoff to the Project Manager.
  • Understand Homeowner Needs : Consult with homeowners to identify their goals for comfort, energy efficiency, and electrification, tailoring solutions to meet those needs.
  • Build Relationships : Foster trust and rapport with homeowners to address both current and future electrification needs and generate referrals.
  • Design and Sell Systems : Create personalized electrification plans, introduce products and financing options, and close deals with homeowners.
  • Set Clear Expectations : Educate customers about project timelines, the installation process, and expected outcomes to build trust and confidence.
  • Hit Sales Targets : Use effective sales strategies to meet or exceed monthly and quarterly revenue goals.
  • Actively perpetuate an inclusive, equitable, collaborative working environment.

What you won’t be doing :

  • Cold emailing prospects pitching products and services they aren’t interested in.
  • Marketing strategy, campaign management, and lead generation.
  • Supervising installation teams or managing post-sale project delivery.
  • Supply chain management, sourcing equipment, or negotiating with vendors.
  • Timeline for role expectations :

  • Within one month, you will understand both heat pumps and building science, as well as the Elephant Energy sales process.
  • Within three months, you will design projects and present proposals to homeowners, with oversight.
  • Within six months, you will independently manage a pipeline of homeowners and design projects with minimal oversight.
  • At one year, you will be pitching, designing, and closing projects on your own.
  • Success in this role can be measured as :

  • Meeting / exceeding gross margin and revenue goals.
  • Cultivating customer relationships that lead to five-star Google Reviews and NPS promoters.
  • Contributing to our knowledge base and improving our processes.
  • Advancing the adoption of heat pumps.
  • You’re a great fit for this role if you have :

  • Experience in customer-facing sales or consultative roles, ideally in smart home technology, HVAC, energy, or home services.
  • A proactive, self-starter mindset, with a proven ability to take ownership and deliver results independently.
  • Strong communication and interpersonal skills.
  • The ability to manage competing priorities effectively while adhering to deadlines.
  • A growth-oriented attitude, with the ability to quickly learn and adapt to new technical concepts.
  • A track record of using data and CRM tools to optimize processes.
  • A passion for solving climate change and enthusiasm for working in a mission-driven company.
  • Total Compensation :

    Annual base salary of $80,000-$85,000 with commission opportunities that provide for on-target earnings of $120,000 .

    Stock options, medical and dental insurance, 401k with 6% company match, 10 company holidays, and unlimited Paid Time Off.

    Location : These positions require in-person work in Boston, MA.

    Interview Process :

    Exploratory call, Hiring Manager interview, Culture add and values interview, Case Study exercise, Co-Founder conversation.

    Join the HERD! Our mission is to build a more sustainable planet by electrifying everything, starting with homes. We are committed to building an inclusive working environment and encourage applicants from underrepresented and / or historically marginalized communities to apply.

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    Salary : $80,000 - $85,000

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