What are the responsibilities and job description for the Front Desk Associate position at Massage Envy - Chesterfield, MO?
Massage Envy Chesterfield's goal is to make everyone feel even better before they came in. As a front desk associate you play a huge part in that role in providing excellent customer service to each member ang guest.
HIRING IMMEDIATELY FOR ALL SHIFTS!
BENEFITS/COMPENSATION
- Matching 401k
- Flexible scheduling
- Full time and part time positions available
- Discounts on retail and services
- Attendance rewards
- Commission on monthly sales
Front Desk Associate Responsibilities:
- Answering phone calls.
- Setting and checking members and guests in and out for appointments.
- Greeting members and guests upon arrival.
- Promoting the Wellness Program.
- Re-engaging inactive members.
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Front Desk Associate Qualifications:
- Have a high school diploma or equivalent (GED).
- Possess basic math and cash handling experience.
- Have strong phone and computer skills.
- Have previous customer service experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of massage and esthetic services and modalities.
Communications and Personal Interactions
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
- Maintain client confidentiality
Massage Envy - Chesterfield
1694 Clarkson Rd.
Chesterfield, MO 63005
Please email resume or call Blair at 636-293-9754
Job Types: Full-time, Part-time
Salary: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Work Location: In person
Job Types: Full-time, Part-time
Pay: $12.50 - $14.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $12 - $14