What are the responsibilities and job description for the Guest Service Consultant - Front Desk Sales position at Massage Heights - Charlotte?
Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Wellness resources
Front Desk Sales
Benefits/Perks
- Professional and Safe Environment
- Flexible Schedules
- Beautiful Treatment Room
- Paid Training
- Digital Work Environment
- Employee Discounts
- Competitive pay and commission!
Schedule / Expected Work Hours:
- 6–8 hour shifts
- Full time shifts are available after training has been completed and mastered
- Must be able to work some nights and weekends
Responsibilities
- Educate guests confidently and effectively about services and products.
- Achieve monthly sales targets for individuals and Retreats.
- Provide exceptional service by listening, communicating, and responding to guest’s needs.
- Excellent phone etiquette with an upbeat tone and strong articulation.
- Promote the therapeutic benefits of regular massage therapy and skin therapy.
- Develop and maintain positive relationships with members of the team and guests.
Qualifications
- Exceptional guest service and communication abilities.
- Previous experience in sales, retail, or guest services is required.
- Proficient with basic computer software and quick to learn new systems.
- Fast learner with a positive and energetic demeanor.
- Strong critical thinking skills, especially in resolving customer conflicts.
- Passionate about interacting with people and consistently delivering outstanding service.
- Thrives in collaborative team settings.
Company Overview
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values
- Loyal
- Authentic
- Passionate
- Diligent
Take the Next Step - Elevate Your Career
Join our team and become part of our family of Professional Massage Therapists.
Salary : $15 - $20