What are the responsibilities and job description for the Spa Sales and Wellness Specialist position at Massage Heights - The Woodlands?
Benefits:
- Bonus based on performance
- Dental insurance
- Employee discounts
- Paid time off
- Vision insurance
Massage Heights The Woodlands is looking for enthusiastic and energetic individuals to join our team as Spa Sales Associates. As a dynamic and upbeat team member, you’ll engage with customers to create an exceptional experience that boosts our business. In this role, you’ll be responsible for driving sales and ensuring outstanding customer satisfaction within a fast-paced, professional spa environment—all while maintaining a friendly and welcoming attitude!
Duties and Responsibilities:
Duties and Responsibilities:
- Deliver outstanding service to members and guests by professionally answering phone inquiries, scheduling appointments, warmly greeting individuals upon arrival, and assisting with check-out procedures
- Promote and sell memberships, elevation packages, retail products, and gift cards, while actively identifying opportunities to upsell additional services to guests
- Support the upkeep of cleanliness and organization in therapy rooms, common areas, and the merchandising section
Requirements:
- Confidently recommend and sell memberships and retail products, ensuring that each guest is aware of the full range of services we offer
- Maintain a friendly, upbeat attitude at all times, prioritizing customer satisfaction and creating a welcoming environment for all
- Demonstrate excellent communication skills, engaging effectively with both members and guests to ensure clarity and a positive experience
- Thrive in a collaborative, fast-paced environment, contributing to a dynamic team atmosphere while providing exceptional service
Compensation and Benefits:
- Guaranteed $15 hourly pay, with the opportunity to earn additional monthly commissions based on performance and goal achievement
- Employees enjoy complimentary and discounted massages, facials, Hydrafacials, and retail products
- Potential for career progression
- Free dental and vision insurance for full time team members
- Medical reimbursement program for full time team members
- Vacation pay
Must Adhere to Massage Heights Core Values:
- Passionate
- Diligent
- Loyal
- Authentic
Full-time and part-time positions available, with shifts across days, evenings, and weekends.
Salary : $15 - $17
