What are the responsibilities and job description for the Spa Sales & Marketing Specialist position at Massage Heights?
Benefits:
Benefits/Perks
Company Values
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Home office stipend
- Opportunity for advancement
- Paid time off
- Parental leave
- Profit sharing
- Savings bank
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Benefits/Perks
- Flexible Scheduling
- Growth Opportunities
- Paid Training
- Digital Workspace
- Stunning Retreats
- Massage Heights Family Fund
- Employee Discounts
- Competitive pay with commission and bonus opportunities
- Flexible Hours
- Full or part-time position available
- Achieve monthly sales targets through membership and gift card sales
- Approach Clients Outside the Retreat with live sales calls, Social Media, Website Optimization and direct digital marketing.
- Promote the therapeutic/wellness benefits of massage therapy and skin therapy
- Educate prospects confidently and effectively about services and products
- Excellent phone etiquette with an upbeat tone and strong articulation
- Develop and maintain positive relationships with members of the team and guests
- Exceptional guest service and communication abilities
- Previous experience in sales, retail, or guest services is required
- Proficient with basic computer software and quick to learn new systems
- Proficient with all Social Media platforms
- Proficient with broadcast email and sms platforms
- Experience with DM conversations in platforms like Gorgias
- Fast learner with a positive and energetic demeanor
- Strong critical thinking skills, especially in resolving customer conflicts
- Passionate about interacting with people and consistently delivering outstanding service
- Thrives in collaborative team settings
Company Values
- Loyal
- Authentic
- Passionate
- Diligent