What are the responsibilities and job description for the General Manager position at MassageLuXe?
Who is MassageLuXe?
MassageLuXe is a premier brand that is rapidly expanding throughout the United States. We provide a Spa experience that supports and encourages health, wellbeing, and quality of life. MassageLuXe is focused on providing a safe, positive, rewarding, and stable job environment for our entire team.
Are you the person we are looking for?
We are looking for a goal-oriented motivator who is enthusiastic about growing a Spa member base and leading a strong team of service and sales professionals to achieve their career goals.
We are looking for someone who is committed to focusing on and excelling in the following management duties:
- Building client loyalty by assisting in their needs, listening, and asking questions.
- Learning and understanding all Spa services and product lines.
- Selling appropriate services by utilizing your knowledge to give advice.
- Signing clients on as members by providing them with the program that suits their needs and that is the best value for them.
- Hiring, training, scheduling, and communicating effectively with all employees.
- Handling administrative tasks including but not limited to payroll, scheduling, inventory, and reporting.
- Developing strategies to raise client membership, expand Spa traffic, and optimize profitability.
- Upholding MassageLuXe standards of safety, cleanliness, facility repair, and equipment functionality.
- Conducting personnel performance appraisals to assist training needs and build career paths.
- Assisting in sales and scheduling appointments.
- Motivate, educate, and encourage staff to reach daily, weekly, and monthly goals.
- Maintain a positive, upbeat, and welcoming atmosphere in your Spa for both clients and employees.
- Additional Spa manager duties as needed.
Are you Qualified?
- Leadership – Must display confidence in self and others; Inspire and motivate team members to achieve Spa goals; Inspire, Respect, and Trust; Accept input from others and grow from feedback; Provide vision and inspiration to peers and subordinates; Give appropriate recognition to others; Be passionate and optimistic.
- Problem Solving - Identify and resolve problems in a timely manner; Listen and communicate with customers and team members to resolve issues amicably. Look for ways to improve and promote quality; Apply feedback to improve performance.
- Planning/Organizing - Use time efficiently; Set goals and objectives; Follow and complete daily, weekly, and monthly checklists; Delegate and verify all tasks have been completed adequately; Develop performance improvement plans to aid in achieving Spa goals. Follow through on commitments.
- Professionalism - Approach others in a respectful manner; React well under pressure; Treat others with respect and consideration; Accept responsibility for your own actions; Monitor your own work and delegate duties to ensure quality.
- Must be able to work flexible days/nights and hours including weekends and some holidays.
- Sales experience required.
- Previous management experience required.
Why should you choose MassageLuXe:
- Salary base pay PLUS monthly incentives and bonuses!
- Professional and safe work environment.
- Fun, united, team environment!
- Fun marketing events!
- Employee contests!
- Employee rates on all services and products!!
- Unlimited use of the HydroLuXe table!
Benefits:
- 401K
- Health, Vision, Dental
- Paid time off
Experience the MassageLuXe Difference:
We pride ourselves on not being just another massage franchise. We understand the heart and soul of our Spa are our employees. It is our belief that your workplace should be a place you love to come to each day, so we provide an upbeat, friendly, and safe environment where you can grow your skills and excel. If you are excited to lead a team and work in a place with the opportunity to grow, then we are excited to sit down with you!
Job Type: Full-time
Pay: $31,206.38 - $38,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Fishers, IN 46038 (Required)
Ability to Relocate:
- Fishers, IN 46038: Relocate before starting work (Required)
Work Location: In person
Salary : $31,206 - $38,000
