What are the responsibilities and job description for the Bike Patroller position at Massanutten Resort?
Massanutten Resort
Job Summary
The Bike Patroller treats injured or ill guests and employees at the Snow Sports area and bike park, provides transportation to the base area for those guests as needed, documents their actions, and monitors the slopes and bike trails for unsafe conditions and corrects those conditions.
Required
Outdoor Emergency Care certification
CPR/AED for the Professional Rescuer certification
ICS-100 certification
Must be at least 18
Good bedside manner and customer service skills
Strong attention to detail
Strong mountain bike and ski or snowboard skills
National Ski Patrol member
Preferred
EMS experience
Rope rescue experience
Typical Schedule
Days:
Varies, including weekends and holidays
Hours:
Varies, including evenings
Core Responsibilities
- Provide guests and employees with first aid and transportation off of the slopes and trails
- Open and close slopes and trails
- Monitor slopes and trails for changing conditions and address conditions as needed
- Enforce reckless skier/biker policy
- Document incidents involving injured or ill guests and employees and alert supervisor when additional documentation may be necessary
- Evacuate chairlifts as needed
- Other duties as assigned by management
Focus
Tasks and Duties
- Perform tasks as directed by supervisor
- Complete work assignments in a timely manner
- Receive constructive criticism and follow through with corrective actions
- Provide a high level of customer service to all guests
- Maintain certifications/licensure as required by position
For more information, contact Ana Garcia at 540-289-4939.
