What are the responsibilities and job description for the Operational Support Coordinator Lead position at MasTec Communications Group?
As an Operation Support Coordinator at MasTec Communications Group, you'll be part of a dynamic team dedicated to delivering exceptional results. Your primary focus will be providing support for complex communications product solutions (data, voice, IP, etc.) for our customers. If you're passionate about delivering quality results and working collaboratively, we want to hear from you!
Key Responsibilities
- Document management: Upload job attachments, design, as-builts, permits, and job-related documentation into Remedy and P2
- Issuance package reviews: Ensure packages include all necessary documentation and requirements
- Closing package preparation: Assist in preparing job closing packages
- Job tracking and risk management: Maintain job tracking and communicate any risks or issues affecting jobs
- Daily huddles: Lead daily huddles to review current pipelines of jobs
- Training and coaching: Assist in training and coaching of level 1 and 2 Construction Support Specialists
- Client meetings: Co-conduct client meetings with Coordinators and Supervisors to review job statuses
About You:
- Strong attention to detail and organizational skills are essential
- You have a knack for evaluating job documentation for accuracy
- Prior experience in cable TV administration is strongly preferred
- Proficiency in Microsoft Office Suite (Excel and Word) is required
