What are the responsibilities and job description for the Lead Coordinator - Master Data position at Master Data - Energy Transfer Family of Partnerships Careers?
Position Summary:
The Lead Coordinator – Business Partner Support position is responsible for leading a team of Business Partner Support data
coordinators supporting the BPS related functions of the Corporate Accounting - Shared Services division of Energy Transfer.
Essential Duties and Responsibilities:
- Direct management of the BPS Open Text Vendor Portal.
- Provide guidance to resolve issues causing BPS ServiceNow tickets to enter a pending status.
- Work unified with shared service departments to maintain consistency with all areas of business and maximize benefits of all departments.
- Manage and distribute workload of new and pending ServiceNow tickets.
- Provide customer service training, procedures and coaching to direct coordinators and senior coordinators.
- Handle minor request escalations and report findings to BPS management.
- Participate in and oversee special projects as required.
- Responsible for rectifying any questions/concerns for the day-to-day activity of the BPS coordinators.
- Adherence to policies and procedures as defined by SOX.
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- High School Diploma or equivalent and 5 years of relevant experience
- SAP system experience for master data; preferably S4 HANA
- Intermediate Excel and Power Point skills
- Accounts Payable/Receivable data and invoice processing
- IRS W9 and 1099 requirements
- Understanding of general accounting functions related to the Oil & Gas industry
- Strong customer relations skills and the ability to work within the department, with management, external departments and consultants
- Self-starter with strong verbal & written communication skills
- Solid time management skills with the ability to handle multiple projects & meet deadlines, and function independently & efficiently in a fast paced environment
Preferred Qualifications:
8 years of customer/vendor master data experience; preferably in a shared services environment.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job.
- Usually, normal office working conditions.
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
- Occasional overnight travel may be required.
- Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as
well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment