What are the responsibilities and job description for the Service Manager position at Master's Transportation?
Prior experience as a Service Manager? Passionate about delivering outstanding customer service?
We want YOU to be the voice of our service team!
Why Work Here?
Great culture, pay, benefits, and investment in your training and development
Benefits :
- 3) weeks of (PTO) Paid Time Off
- 12) Paid Holidays
- Competitive health insurance, dental, vision, company-paid life insurance, and short / long-term disability benefits
- 401(k) with generous company match
- Discounts for travel, entertainment, and more
Job Summary : The Service Manager is responsible for overseeing the operations of an automotive service department. They play a crucial role in ensuring the smooth functioning of the service department by managing a team of technicians, scheduling appointments, and coordinating the repair and maintenance of vehicles. Additionally, they are responsible for maintaining customer satisfaction by addressing any concerns or issues, providing estimates for repairs, and ensuring that all work is completed in a timely manner. The auto Service Manager also plays a pivotal role in maintaining inventory levels, ordering necessary parts and supplies, and ensuring that the service department operates within budgetary constraints. Overall, their main objective is to ensure that the service department runs efficiently and effectively, providing high-quality service to customers.
Essential Functions :
Competencies :
Supervisory Responsibilities : Yes
Work Environment : Service Department
Physical Demands :
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move products and supplies, up to 50 pounds.
Required Education / Experience / Certifications :
Preferred Education / Experience / Certifications :
Travel Requirements : None
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
AAP / EEO Statement
Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
If you are ready to drive your career forward and be a crucial part of our service success, apply today and let's hit the road together!
Salary : $70,000 - $85,000
