Manager, Program Management

Manager, Program Management Who is Mastercard?

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

This role will join the Safety Net Product team. Safety Net leverages the Mastercard network to identify and limit issuer and acquirer losses from large-scale fraud attacks—providing a secondary layer of defense independent from customer systems—with selective controls that can block transactions for issuers based on multiple criteria while also alerting acquirers of suspect transactions.

By monitoring the network on a global scale, Safety Net identifies and limits the impact of cyber attacks if customer or processor systems are breached—helping to minimize their financial and reputational impact.

About the Role:

The Manager, Program Management role will support the Safety Net team in guiding the development and lifecycle of a product from conception to launch and beyond. This role will require you to work with many teams across the organization. This role will also require the ability to create and track product deliverables.

Role & Responsibilities:

• Support Mastercard’s Safety Net products and products within our direct organization.
• Creating and maintaining a product roadmap that outlines the product's development and release schedule.
• Build and maintain a strong customer pipeline for new and existing Safety Net solutions.
• Collaborating with cross-functional teams (engineering, design, marketing) to develop and launch products
• Regularly tracking project progress and addressing any issues or risks that arise.

All About You:

• Expertise in Project Management skills such as creating and maintaining project plans,
• Experience in the payments or financial sector.
• Strong background in product development from concept to market launch.
• Proven ability to work across teams and collaborate effectively.
• Excellent organizational, communication, and leadership skills.
• Strong analytical and problem-solving skills.
• Minimum Bachelor’s degree
• Excellent communication skills, both oral and written.
• Analytical, investigative and problem-solving skills

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. O'Fallon, Missouri: $119,000 - $190,000 USD