What are the responsibilities and job description for the Manager, Internal Program Management position at The Timberline Group?
The Manager, Internal Program Management position will lead day-to-day activities of the project/program management staff to ensure each project is executed on-time and achieves both internal and external goals. Daily activities require working closely with cross-functional teams, providing timely turnaround of deliverables, and maintaining a flexible and proactive attitude.
Job Description:
Role and Responsibilities:
- Serve as direct supervisor for project/program management staff
- Develop direct reports by monitoring and managing performance
- Recruit, select, on-board and train new employees
- Produce timely and accurate resource capacity (supply vs. demand) management reporting
- Provide subject matter expertise in project/program management processes and industry standards
- Ensure all direct reports use approved tools, templates, processes, desktop procedures and methodologies for successful delivery of all programs and projects
- Ensure accuracy and completeness of all project management related artifacts
- Support the delivery assurance process to ensure scalability, professional deliverables and program/project success
- Work with other leaders to institute process improvements for program/project management processes
- Support the continuous improvement of future estimates/profitability for all program/projects
- Define, convey and monitor team member deliverables to leverage individual strengths and build team capabilities that will enable sustained success
- Define and communicate timelines and expectations to staff
- Support testing activities
- Proactively identify and resolve potential issues that could impede project success
Experience, Qualifications, and Education:
- Bachelor’s degree or equivalent field experience
- Minimum of 5 years of experience in project/program management
- Minimum of 3 years of experience managing 3 or more direct reports
- Excellent written and oral communication skills
- Proven ability to develop strong working relationships
- Strong planning and organization skills
- Strong change management expertise
- Project Management Professional (PMP) certification preferred
- Lean or Six Sigma experience strongly desired
- Excellent presentation skills
