What are the responsibilities and job description for the Quality Control Manager position at Mastronardi Produce?
Primary Function:
The Manager, Quality Control’s primary function is to ensure verification of outbound product quality, product traceability and other critical label and packaging information. Initiates and leads the development of methods to improve product quality. Support as needed all company efforts to achieve SQF and other industry certifications.
Values:
To perform the job successfully, the incumbent’s behavior must be consistent with the PRIDE values expected of all Mastronardi Produce employees be Passionate; have Respect; be Innovative; be Driven and strive for Excellence.
Primary Responsibilities
Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations
Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement.
Assist as needed with review of product specifications and communication of changes to other departments.
Actively enforce all company policies regarding traceability and compliance
Ensure all products meets or exceeds Mastronardi specifications and customer specifications
Escalate quality issues to all the appropriate parties to ensure corrective action
Must work to develop team work and a positive work environment among direct reports, between shifts and throughout the Organization.
Work with the Food Safety department on any issues concerning product quality.
Manage non-conformances and partner with Category/Commodity management on the proper disposition of the product
Train and mentor team members on quality expectations and ensuring use of product specifications.
Education/Background Requirements:
College degree or minimum of five years of experience in the quality field preferred
Specific Knowledge, Skills and Abilities Required
Must be a self-starter and willing to work flexible hours, Rotational shifts, weekends, holidays, etc.
Proficiency in use of English language with the ability to communicate effectively and professionally.
Highly proficient in computer-use skills(MS Office: Word, Excel and PowerPoint).
Strong organizational, analytical and problem-solving skills. Need to be creative, adaptable and able to accurately work with a sense of urgency.
Ability to effectively follow-up and handle multiple projects with strong personal time-management skills.
Keep all company information confidential and protect proprietary information.
Working Conditions:
Environment includes an expansive refrigerated warehouse, where the temperature averages a constant 55 degrees (except office areas). The background noise approaches 70 dcbs.
Must be capable of lifting up to 30 lbs.