Business Support Manager

Role sits onsite in NYC (Bryant Park) - Must live local to NYC - W2 Contract (No C2C, No visa sponsorship)**

Job Title: Business Support Manager-

The Technology Business Manager function within GMT functions as an interface between the central teams (Business Mgmt., Governance, Finance and Op Risk Mgmt.)

Required Experience to Apply:

• Resource management and forecasting

• Vendor management and procurement

• Metrics and reporting

• Expert with MS Office skills, especially Excel and PowerPoint, to track and manage many different types of efforts and data

• Intermediate SharePoint for managing workflow, portals and data repositories

• Superior business acumen

• Team-player

• Extremely strong verbal and written communication skills • Self-motivated and delivery focused

• Attention to detail

• Good Problem solving skills

• Extremely organized/Good time management skills

Focus of role is on headcount, resource and vendor management (invoice processing) as well as operational risk tracking and audit progress/application status tracking/organizational best practices/general portfolio requests

Other functional duties include:

• Works directly with the existing business management team to build reports and manage supporting functions of the financials for the CTO

• Works directly with other functional and development managers in the technology organization on resource allocations/forecast

• Works directly with key currencies business resources to address project, program and audit information needs Responsibilities

• Interactions on a daily basis with all levels of the organization, reviewing and gaining feedback on: • Resource changes, on-boarding, off-boarding, reporting and metrics as well as reconciliation with central GMRT team reports

• Vendor management including A/P process, invoice payment and status, and forecasting

• General ad-hoc requests as needed for executive level meetings, business presentations, corporate communications, etc.

• Organizational metrics

• Capture key project metrics and information for executive level reporting

• Financial forecast vs. actual

• Resource plans (forecast vs. actual)

• Quarterly business/organizational reviews (headcount ratios, hiring status, financials, etc.)

• Resource management (hiring requests and approvals, forecasting, on-boarding, mandatory training tracking, contract/contractor management) • Vendor management (forecasting/run-rates for SOWs, invoices and contractors)

• Operational Risk Management - Compliance coordination (mandatory training, etc.)

• Act as coordinator between corporate governance team and the project managers to ensure alignment in the usage of the internal tools used to track cross-LOB programs within GTO

• Work with the PMs on developing their forecasts (resources, budget)

• Work with globally distributed teams to coordinate various types of information and projects