Office Assistant/Receptionist

Job Summary

The front desk office assistant will help manage general office functions and provide administrative support for the company's operations. This position will be responsible for helping maintain day-to-day processes, providing exceptional customer service, being proficient in various office software including QuickBooks, while upholding the values of Mauch Carpentry.

Duties

• Manage and organize files, ensuring easy access to important documents.
• Greet visitors and manage incoming calls with professionalism and courtesy.

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• Provide exceptional customer service by responding to inquiries and assisting clients as needed.
• Assist with data entry tasks, maintaining accurate records and databases.
• Perform administrative duties such as typing correspondence, reports, and other documents.
• Proofread documents for accuracy before distribution or filing.
• Collaborate with team members to streamline office processes and improve overall efficiency.
• Act as a personal assistant to senior staff, providing necessary support for various projects.
• Add documentation to CompanyCam
• Maintaining filling records for billing and invoices
• Shares responsibility for incoming orders (entry, answering questions, etc.)

Customer Service

• Maintain entry and office appearance
• Answers phone
• Checks voicemail and emails
• Greets walk in customers
• Handwritten note support
• Maintaining professionalism
• Work to help further teamwork environment

Performing other related duties as required.

• Smiling, Fun, positive and enthusiastic to coworkers, customers, vendors and owner
• 1 year of work experience in an administrative or customer service-related field
• High school diploma or GED
• Ability to handle confidential information
• Must have excellent attention to detail
• Strong organizational and time management skills, and ability to prioritize
• Exceptional customer service skills - in person, on the phone and in writing
• Ability to learn new software
• Excellent communication and interpersonal skills
• Strong problem-solving skills and analytical abilities
• Proficient in file management and organization techniques.
• Competent in using computer systems for administrative tasks, including Microsoft Office Suite.
• Previous experience in an administrative role is preferred.
• Ability to type quickly and accurately while maintaining attention to detail.
• Strong data entry skills with a focus on accuracy and confidentiality.
• Will take Initiative

We encourage applicants who are proactive, detail-oriented, and eager to contribute positively to our team environment to apply for this rewarding position as an Office Assistant.

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 8 – 27 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• QuickBooks: 2 years (Preferred)

Ability to Commute:

• Mendota, IL 61342 (Required)

Work Location: In person

Salary : $15