Humane Enforcement Officer - Molokai/Maui Humane Society

MAUI HUMANE SOCIETY

The Maui Humane Society's mission is to protect and save the lives of Maui's animals; accepting all in need, educating the community, and inspiring respect and compassion towards all animals.

Job/Position Title: Humane Enforcement Officer

Location: Molokai

Primary Purpose: Operates as part of the Humane Enforcement team on Molokai by responding to routine and emergency calls for service, handling intake of dogs, data entry as it pertains to enforcement activities, conducting investigations, and enforcement of State and County laws on animal care and control. Under the direct supervision of the Director of Field Services (DFS). Only handling dogs at this time.

Essential Duties/Functions:

• Reports for duty at the hours designated by the DFS.
• Reads and familiarizes self with all emails of the day, SOPs, enforcement bulletins and related information.
• Educates animal owners on the proper care and treatment of their animals where negligence, neglect or other violations of State and County laws are evident. Participates in providing educational opportunities to the general public with others within the Maui Humane Society.
• Works with other local agencies such as Molokai Humane Society and Maui Police Department to ensure humane care and treatment of animals.
• Takes appropriate action in removing domestic DOA, injured, diseased, stray and unwanted animals from public and private property and transporting to the proper location(s).
• Takes appropriate action in seeking compliance of dog owners in licensing their animals; sells current Maui County dog licenses in the field as needed.
• Processes animals brought into the shelter by Humane Enforcement to include checking for microchips, tattoos or other identification. Completes intake forms and other required documentation; tags and logs intake animals; places intakes in appropriate kennels or housing with food, water and bedding.
• Maintains dog kennels located at Department of Public Works.
• Operates law enforcement radio using professional conduct and appropriate call codes.
• Responds to complaints from the public, conducts basic investigations and accurately documents all steps taken.
• Investigates basic complaints regarding animal nuisances and reports of animal neglect, abuse and/or cruelty. Assists fellow officers with case follow-up. Assists with the interviews of victims, witnesses and suspects in all investigations.
• Issues citations for violations of animal control laws.
• Completes all initial and supplemental investigative reports in a thorough and timely manner.
• Prepares the appropriate cases and provides courtroom testimony. Prepares citations and documentation required or requested by district court.
• Performs preventative patrols to reduce violations of animal-related laws and ordinances.
• Provides rapid response to animal-related emergencies. May perform life-sustaining care.
• Maintains HEO vehicles and work areas in a clean and orderly condition; keeps accurate inventory of HEO vehicle equipment and office supplies and reports defective or missing equipment promptly to their supervisor.
• Notifies DFS of any incident or event which may receive media attention.
• Participates in disaster preparedness and response activities for the shelter and community as it pertains to animal-related needs.
• Interacts with co-workers and volunteers efficiently and courteously to ensure a cooperative team environment among all departments.
• Maintains and promotes a positive public image standard relevant to MHS.
• Attends and participates in departmental and shelter meetings. Attends educational venues as recommended/directed.
• Addresses and/or reports any safety hazards or unsafe use of MHS equipment.
• Assists in providing the public with education as it relates to animal-related law.
• Performs other duties as assigned or directed by the DFS.

Working Conditions: Air-conditioned vehicles, outdoor environment in all weather conditions, air-conditioned office.

Equipment Use: Telephone (landline and cell), computer, 800MHz radio, animal control vehicle, citation books, multiple forms, leashes, halters, muzzles, nets, various animal carriers, humane traps, snappy snares, cat tongs, catch poles, stretchers, pepper spray, expandable baton, hair clippers, tourniquets, needles, syringes, tranquilizers, injectable analgesics.

Work Hours: The Humane Enforcement Department is a 24 hours a day, 7 days a week, 365 days a year operation. This position requires weekend and holiday availability. An officer may be reassigned to cover alternate shifts as well as to cover Dispatch responsibilities. Overtime may be required. Routine assignments to on-call emergency response during hours when the shelter is closed.

Mental Demands: Requires exceptional attention to detail, courteous and professional demeanor, extensive interaction with staff and public; requires the ability to deal with difficult, stressful situations and demanding, uncooperative and sometimes hostile people. Requires the ability to think clearly, act quickly and utilize sound judgment in a variety of situations. Requires the ability to be self-disciplined and self-motivated.

Physical Demands: Requires lifting heavy objects up to 50 pounds (and at times weights exceeding that weight), physically capturing and restraining animals of various sizes, weights and species, walking and running various distances, climbing a variety of objects, crawling or dragging one’s self into or under tight spaces, wading and swimming in various water conditions. Requires extensive driving over varying distances and terrain. Must be able to communicate clearly over the telephone, intercom and radio.

Qualification Requirements:

Skills/Knowledge: Excellent verbal, written, computer, and observation skills. Professional presence and conduct. Knowledge of customer service, telephone etiquette and safe vehicle operation. Knowledge of Maui geography and area locations is essential. Must be able to work effectively and respectfully with people of diverse cultures.

Education/Training: College degree or college course work desirable (particularly in the area of criminal justice or related fields) or individual courses or certifications directly related to Humane Law Enforcement. Experience working in an animal shelter is a plus. Previous Animal Control or equivalent work experience is desirable. Extensive on-the-job training provided to include in-house certifications.

Experience: Must have a passion for animals and support the mission of the Maui Humane Society. Minimum 21 years of age. High school diploma, G.E.D. equivalency or high school proficiency certificate. Minimum 2 years experience working with the public in a professional capacity. Previous animal experience is beneficial. Possession of valid Hawaii driver’s license with clean traffic and criminal abstract.

***Please provide both a cover letter and resume.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $24