Senior Manager of Quality Assurance

Become part of a team solving the most significant Cybersecurity & IT Challenges and helping keep the world’s largest and most elite brands safer from cyber threats. At Maverc we have a powerful mindset based on our core values of being accountable, helpful, adaptable, and focused. Maverc Technologies is a proven and effective small business partner and consultant, recognized as a leader in providing cyber security and IT services to the Federal, State, and local Government and within the Intelligence Community. Maverc Technologies is seeking an experienced Quality Assurance Analyst to support one of our State Agency customers.

Job Duties

Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements and integrates them into business processes to address business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed. 

The activities this candidate will be tasked with include, but are not limited to the following:

General responsibilities include:

• Scrum Master and Servant Leader for QA Team.
•   Collaborate with other teams daily.
• Monitor, track, and report on defects.
• Perform testing activities including writing test plans, test cases, manual and automate test scripts.
• Analyze current quality assurance practices at FDOT, and recommend future state practices and tools.
• Establish quality assurance metrics.
• Manage the definition, implementation, and integration of quality principles and quality processes into the design and development of software IT processes.
• Perform mentoring and knowledge transfer to other Quality assurance staff.
• Ensure that quality measures and procedures are executed.
• Ensure that products, applications, and systems are following FDOT’s established quality standards and meet customer requirements.
• Champion the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs and team building activities.
• Research, develop, and implement manual and automated testing methods and procedures to ensure that products meet the highest quality standards while integrating with the new Florida PALM solution.
  
  
  Additional Duties:
• The activities this candidate will be tasked with include, but are not limited to, the following:  
• Test planning, writing test scripts/cases, test case automation and test execution. 
• Proven ability to build and manage relationships in a matrixed environment. 
• Able to easily convey knowledge to others. 
• Proficiency in working in a fast-paced, complex, dynamic, and multicultural business environment. 
• In-depth knowledge of Microsoft Windows. 
• Strong problem-solving and analytical skills. 
• Strong leadership and proactive issue and risk management. 
• Must be able to resolve production release issues across business and technology teams, as well as broader strategic or systemic issues that are creating inefficiencies or hindering progress. 
• Proficiency in process formulation and communication to others. 
• Influential person with the ability to lead and motivate others. 
• Strong grasp of IT infrastructure and application development technology and architectures. 
• Knowledge of assessment and analytical process and practices. 
• Skill in strategic planning. 
• Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions. 
• Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules. 
• Ability to research, identify, and implement innovative solutions. 
• Ability to facilitate and coordinate meetings, workshops, conferences, etc. 
• Ability to communicate effectively; both verbally and written. 
• Ability to establish and maintain effective working relationships. 
• Ability to work independently and as a team. 

Qualifications

What You’ll Need 

•   7 - 8 years of professional experience in Software Quality Assurance or another related field is required.
• Experience in a DevOps environment is highly desired.
• Minimum of 5 years’ experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization is required.
• Minimum of 5 years of prior management experience, supervisory, or team leader experience is required.
• 2 - 3 years of leadership experience with Enterprise Architecture is required.
• 2 - 3 years of prior experience with transportation technology is highly desired.
• Knowledge of Informatica IICS Cloud Data Integration tools and Snowflake is highly desired.

Additional Skills:

1. Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.

2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.

3. Decision Making: Makes sound, well-informed, and objective decisions.

4. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.

5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.

7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.

8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

WORK LOCATION: The position requires the candidate to be onsite 3 days a week.  

**Join Maverc. Be Valued.**

At Maverc, we are an inclusive community where diversity in all its forms is embraced, respected, and recognized as a true asset to the company. We are dedicated to fostering this inclusive environment, though we acknowledge that there is always room for improvement. Maverc is committed to evolving into a more inclusive and equitable organization, upholding the principles of equal employment opportunity and affirmative action.

Maverc is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on gender, gender identity or expression, sexual orientation, race, age, religion, physical or mental disability, veteran status, or other protected characteristics under federal, state, and local laws.

As a federal contractor, Maverc has implemented affirmative action programs to ensure non-discrimination and promote affirmative action in our policies and practices for qualified women, minorities, protected veterans, and individuals with disabilities. The narrative portion of Maverc's affirmative action plans is available for inspection at our offices during normal business hours. Employees and applicants interested in reviewing these plans should contact Human Resources at or hr@maverc.com for assistance.

If you are interested in applying for a position with Maverc and require special assistance or accommodation to apply for a posted position, please contact our Human Resources department at hr@maverc.com or by calling 888-948-1468.

Exceptional People, Outstanding Benefits

Exceptional people are the cornerstone of any successful company. To attract and retain such talent, Maverc provides fulfilling work opportunities that complement a balanced lifestyle. We achieve this by offering exceptional benefits, enabling our employees to live and work well.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work From Home