What are the responsibilities and job description for the Concierge Support Specialist position at Maverick Concierge?
Company Overview
Maverick Concierge provides exceptional concierge services tailored to improve tenant satisfaction, reduce costs, and alleviate management efforts. Our team delivers exceptional customer service and maintains professionalism in all areas of service.
Job Summary
This is a full-time on-site role located in our West New York, NJ property. The Concierge will be responsible for providing concierge services, managing reservations, communicating effectively with tenants, handling receptionist duties, and delivering exceptional customer service.
Key Responsibilities
- Provide personalized concierge services to residents
- Manage reservations and coordinate logistics
- Communicate effectively with residents, colleagues, and vendors
- Perform receptionist duties, including answering phones and responding to emails
- Prioritize tasks and work in a fast-paced environment
- Ensure excellent interpersonal skills and a customer-focused mindset
