Project Manager

The Position: Join a fast-growing technology company where your Project Management expertise will directly shape our success. We’re looking for a proactive Project Manager who thrives in a dynamic environment and is eager to drive process improvements and influence strategic decision-making. We offer a hybrid work model, 100% employer-paid benefits, 401K with match, generous PTO/FTO, and professional development support—all within a company that prioritizes faith, family, and work-life balance.

The Project Manager position oversees, contributes, and provides project management expertise on various internal and external (client-facing) projects within the Project Management team portfolio. This person is responsible for fostering close relationships with external clients and with internal Content Development, Learning Consultant, and Client Success Management teams to ensure the success of projects. The Project Manager will serve as part of a Delivery team focused on leading curriculum projects, developing assets, designing courses and programs, and leading cross-functional internal projects. This role is a client facing position and will involve regular interactions implementing toolsets on behalf of the clients that purchase custom assets.

You might be the ideal candidate if:

• You are a detailed-oriented individual with a natural ability to take initiative with minimal oversight.
• You are comfortable communicating with team members at every level of the organization pleasantly and professionally.
• You are a driven self-starter and self-learner; eager to independently learn through diverse formats of content (video, process documentation, knowledge transfers with peers, etc.).
• You are inquisitive and have a passion for continuous learning about our products, clients,
• processes and continued professional development in the Project Management team.
• You are skilled at overseeing a variety of responsibilities across multiple simultaneous projects.
• You are adept at building strong relationships and initiating interactions with others in a remote work environment.
• You naturally connect with people from diverse backgrounds with diverse communication styles.
• You can bring experience to the role that will help define better processes to increase organizational efficiencies.
• You have experience in the SaaS and/or Technology industries.
• You have a deep knowledge of project management methodology and stay current with the industry.
• You are seeking an environment that fosters growth and career advancement.
• You have a willingness to operate with a flexible schedule based on client and project needs.

The Location: Maverick Solutions is based in Wake Forest, NC, just north of Raleigh, North Carolina. This role can be performed remotely from the following states: North Carolina, Florida, Virginia, Michigan, Arizona, or Texas.

Job Type: Full-time, Salaried Exempt

Responsibilities:

• Manages project timelines and communicates project updates to internal and external teams.
• Manages daily and weekly development priorities.
• Manages client new development, client updates, off-cycle, curriculum, and internal cross functional projects.
• Works with client subject matter experts in subject matter expert review of custom assets.
• Manages order changes.
• Participates in the determination of process flows and task assignments for projects, including custom client courseware and new development and courseware updates.
• Builds healthy project team relationships to support internal and external deployment of work.
• Creates projects, assigns tasks, populates task updates with links to project documents, and maintains data integrity as projects progress using project management software.
• Uses project management software to distribute the workload across the team to optimize quality and speed in coordination with Content Development team leaders.
• Creates and maintains the templates that define the project process flows, and for fielding questions from the team regarding assignments and processes.
• Takes responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project or multiple projects within their scope.
• Manages a portfolio of projects identified as pillars in our content and projects around new system and product enhancements.
• Manages client milestones and roll outs including internal delivery details for deploying client customizations.
• Provides ongoing project health reporting that rolls up to the greater Maverick portfolio of work.

Other Responsibilities:

Other tasks will arise and require your attention. Some will require supervision, while others will involve decision-making. At times, the position might require tasks that seem trivial and be considered a disruption into the day of the Project Manager. Such tasks are to be viewed as an opportunity to contribute to our core values (We Have the DNA to Serve, We Take Ownership, We Take Initiative, We Are Teachable, We Care For Each Other) and necessary for the ongoing growth and health of Maverick Solutions.

Requirements:

• Ability to adjust quickly to changing plans, including flexibility to re-prioritize workload to meet changing project timelines and manage multiple tasks/projects and deadlines simultaneously.
• Ability to use performance data to make decisions regarding processes and project scope.
• Demonstrated detail orientation with strong, accurate organizational and communication skills.
• Sound judgment, maturity, and the ability to handle sensitive information with confidentiality and poise.
• Excellent scheduling, risk management, meeting management, quality management, negotiation, and problem-solving skills.
• Excellent interpersonal, oral/written communication and presentation skills.
• Ability to exercise a high degree of diplomacy, collaboration and problem solving.
• Ability to execute repeatable processes and work independently.
• Ability to maintain organized and accurate project records and files.
• Ability to follow standards and guidelines for the Project Management Office and other departments as needed in cross-functional work.
• Technical aptitude and propensity for learning software programs.
• Strong computer skills with a demonstrated proficiency in Microsoft Office Suite, including MS Office Word, PowerPoint, Excel and PowerPoint, Outlook, Communication & Video Conferencing Software (Microsoft Teams, Zoom, Webex, RingCentral etc.).
• Experience using Windows/PC computers.
• Willingness to travel to client locations or Maverick Offices if required.

Education and experience:

• At least three (3) years of experience in project management (or equivalent).
• At least three (3) years of experience with online project management software such as Monday.com or on-premise (desktop installed) project management software such as Microsoft Project used for project management.
• Bachelor’s degree or previous professional experience.
• PMP Preferred

Preferred Skills and Experience:

• Knowledge of curriculum development and instructional design.
• Training-as-a-Service experience.
• Two (2) years of experience working with SaaS and Enterprise Business Software experience.
• Understanding of cloud-based software systems.

The Company:

Maverick Solutions has been at the forefront of enterprise application training since 1999, evolving alongside SaaS as it transitioned to the cloud. But we're not just keeping up – we're pushing the boundaries. We recognize that digital transformation demands more than just digital adoption; it requires intelligent, adaptive learning experiences. That's why we are looking for forward-thinking Mavs who want to revolutionize Training as a Service (TaaS). We're developing cutting-edge solutions that personalize learning pathways, anticipate user needs, and accelerate training and adoption. Partnering with clients and global SI leaders, we are working to shape the future of enterprise training. Join us and help build the next generation of intelligent learning.

Our Core Values:

Our Core Values are the set of guiding principles that define our culture and the way we do everything at Maverick. Our core values are:

• We Take Ownership
• We Take Initiative
• We Are Teachable
• We Have The DNA To Serve
• We Care For Each Other

Benefits

• This position is eligible for a hybrid, in-office, or fully remote working schedule. The specific schedule will be determined collaboratively between the new hire and their manager based on business needs and individual preferences. Once established, the schedule remains flexible to accommodate evolving work and family requirements.
• 401K with company match.
• Paid Vacation / Personal Time / Holidays.
• Medical/dental/vision/disability/life insurance 100% coverage for the employee and partially subsidized for dependents.
• Professional Development assistance.
• Referral program.
• Tuition reimbursement.
• Further education or certification subsidization.
• Company culture based on faith, family, and then work which promotes a healthy work/life balance.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Wake Forest, NC 27587 (Preferred)

Work Location: In person