What are the responsibilities and job description for the Help Desk - Field Service Engineer position at Maverick Technology Partners?
Help Desk - Level 1 Support Engineer - Hybrid Job - Waltham MA
15-19 / hr
NO C2C - Must be able to work without sponsorship
Contract with a potential full-time hybrid Field Service Engineer near Waltham.
Field Service Technician who can go onsite to our customers and will travel to 1-2 clients per week
You will become familiar with Level 1 Freshservice use and SOPs.
- IT helpdesk technician, 2 years’ experience
- Great communications and ability to work with our client users and customer VIP executives at their office locations
- Laptop workstation setups & user onboards is the main function with client office support that includes A / V media rooms, Wifi / Network, Printers, Phones, Level1 Helpdesk triage & trouble-shooting etc…
- Supporting Level1 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager / Lead
Salary : $15 - $19
