What are the responsibilities and job description for the Appointment Setter position at Mawer Partners?
This position is for a fast pace growing internet info products business. We are looking for a person who will reach out to new and existing leads in order to book appointments for the sales team. They will do this through various forms of social media, internal databases, and cold outreach.
People who want to progress with our growing company and can do the below at an exceptional level, then
PLEASE APPLY!
ESSENTIAL JOB FUNCTIONS / DELIVERABLES
These are duties that are absolute musts and critical to the role) :
Place Outbound Calls
Appointment setters receive lists of potential clients, as well as sourcing leads. They are responsible for cold calling these potential prospects. They use these calls to determine the overall interest of prospective clients and eliminate clients who aren’t interested.
Email / Text Message Clients
Appointment setters may also use email to contact clients, both current and prospective, to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed.
Keep Accurate Records
When appointment setters contact prospective clients and talk to them about products or services, they keep accurate records of each conversation. They also indicate in these records whether the person is interested or not. Direct client and customer communication
Social Media
Appointment setters will search leads through varying social media platforms to engage with potential leads and manage communications with these to encourage booking an appointment.
Competencies :
Sales Skills – Since appointment setters are often the first point of contact between a client and a company, they have basic knowledge of sales principles. They also know how to garner interest in the product or service that the company is selling
Customer Service Experience – Have previous customer service experience, preferably in a call center environment. However, any kind of retail customer service is usually helpful for this position
Data Entry Skills – Skilled at data entry and be able to type at fast speeds with high accuracy
Interpersonal Communication Skills – Be able to communicate through both phone calls and emails using interpersonal communication skills in both verbal and written forms
Organization Skills – Be highly organized and diligent on completion of tasks with evidence of results.
Systems – Be experience in using CRM systems (InfusionSoft, Keap), Google docs and software, communication tools (Zoom, Kixie, Turbodial), and familiarity with social media platforms
Required Education and Experience :
1-2 years’ experience with lead generation and appointment setting realm
Fluent English
Preferred Education and Experience :
Previous experience in E-commerce and internet info products would be beneficial
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Appointment Setter?
Sign up to receive alerts about other jobs on the Appointment Setter career path by checking the boxes next to the positions that interest you.
