Membership Assistant

Maxime’s is NYC’s newest private member’s club from entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opened in March 2025, Maxime’s mission is to provide exceptional and discreet service for our members through unparalleled hospitality. Our members will feel as though they are in a private home, enjoying outstanding food and wine surrounded by stunning decor.

The Membership Assistant will oversee various administrative duties within the Membership department to keep operational functions organized and efficient.

Duties & Responsibilities

• Regularly ensure all prospective and current member details are current and up to date in Salesforce. Must be comfortable with technology systems and have a natural willingness to learn. Familiarity with Salesforce is a plus.  
• Conduct research as required. 
• Prepare, deliver/mail out, and track new membership packs and thank you letters. 
• Attend and take notes for any membership-related meetings, and deal with any follow-up required with the Director of Membership.    
• Order and maintain all membership paperwork from the relevant suppliers, ensuring this is carefully stored in an orderly and coherent way.  
• Ensure all membership applications received by the membership team are accurate and complete  
• Work closely with the membership team in London to ensure members’ requests are taken care of across all clubs.  
  
  

CANDIDATES CAN EXPECT

• Professional work collaboration with experts in the food and hospitality field
• Opportunity to work with a exceptional products and in unique environments
• To be part of a growing team and regularly engage together in cross- company dialogue and exchange
  
  

Compensation And Benefits

• Comprehensive benefits plan, including medical, dental, vision and life insurance.
• Generous paid time off programs (vacation and personal days).
• 401k retirement savings plan with company match.
• Pre-tax commuter benefits.
• Work life and wellness benefit platform.
• Discount program offering Retail, Restaurants & Activities discounts.
• Freshly prepared Staff Meal whilst on duty.
• $1000 referral fee
• & more!
  
  

Position Requirements

• 2 years of experience preferred 
• Experience using Salesforce and/or Notion is a plus  
• Customer service experience.  
• High level of attention to detail. 
• High level of discretion. 
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to be flexible with job demands and open-minded when being asked to complete tasks.
• Ability to operate with grace under pressure.
• Ability to work varied hours/days as business dictates.
  
  

Maxime’s is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.