Certification Manager

Are you passionate about making a difference in healthcare? Do you thrive in a fast-paced, impactful environment where you can help shape the future of Medicaid services? As part of Medicaid Enterprise Services, you will help to deliver high-quality solutions that ensure access to vital healthcare services for millions of individuals. We're looking for an innovative, dedicated and experienced professional to help us advance our mission and improve the healthcare experience for diverse communities.

This is a fully remote position.

Why Maximus?

- Competitive Compensation - Quarterly bonuses based on performance included!

- ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- ️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.

- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- Tuition Reimbursement - Invest in your ongoing education and development.

- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Oversee the Change Management process focused on Business Analytics and support the Operations group as it relates to our shared services programs.
• Manage a team of analysts and serve as the main point of contact for internal business customers.
• Assist in implementing technology projects while ensuring that initiatives are met in a timely manner.
• Improve, develop, maintain, and adhere to life cycle work patterns, standards, and procedures for systems development.
• Support critical business strategies by monitoring the overall development, implementation, and maintenance of the customer's business application systems.
• Create and maintain list of service requests, communicate status to internal and external stakeholders, supply input to Project Change Control Board, and respond to their requests for information.
• Work directly with application development manager to ensure the development resources required are available to meet customer driven project timelines.
• Ensure appropriate testing materials are created to ensure a successful software implementation deployment.
• Assist in providing system documentation to include functional specifications, testing documents, user manuals, and training materials.
• Participate in external and internal project meetings to represent Maximus in addressing the needs of the client and other project stakeholders.
• Collaborate with other managers to ensure effective coordination of activities.
• Establish and maintain effective relationships with clients and other external entities.
• Support the Change Management process focused on Business Analytics and support the Operations group as it relates to our shared services programs.
• Serve as the main point of contact for internal business customers.
• Improve, develop, maintain, and adhere to life cycle work patterns, standards, and procedures for systems development.
• Create and maintain list of service requests, communicate status to internal and external stakeholders, supply input to Project Change Control Board, and respond to their requests for information.
• Work directly with implementation manager to ensure the development resources required are available to meet customer driven project timelines.
• Ensure appropriate testing materials are created to support the needs of solution certification process.
• Ensure appropriate system documentation to include functional specifications, testing documents, user manuals, and training materials are created to support the needs of solution certification process .
• Participate in external and internal project meetings to represent Maximus in addressing the needs of the client and other project stakeholders.
• Collaborate with other managers to ensure effective coordination of activities.
• Establish and maintain effective relationships with clients and other external entities.

Minimum Requirements

• Bachelor's Degree in related field.
• 7-10 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.
• 10 years of relevant professional experience required.
• Strong verbal and written communication skills are required.
• Ability to manage difficult situations is required.
• Strong organization skills are required.
• Ability to travel up to 30%, including flying to work locations.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.