What are the responsibilities and job description for the Document Processing Administrator (Hybrid - Richmond, VA) position at Maximus Services, LLC?
Maximus is currently hiring for Document Processing Administrators to join our Cover VA team. This is a hybrid position that requires you to work both onsite in our Richmond, VA offices 2-3 days per week as well as remotely. The Document Processing Administrator will be responsible for entering data into the state system for Cover VA Medicaid applications and renewals. This rapid data entry role includes receiving daily inbound calls to obtain new addresses for mailings, meeting production goals, maintaining attention to detail, and ensuring data entry accuracy.
The first 4 weeks of training will be remote with equipment provided.
Why Join Maximus?
- Competitive Compensation: Quarterly bonuses based on performance included
- Paid Time Off Package: Enjoy PTO, Holidays, and Sick Leave,
- Comprehensive Insurance Coverage: Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning: Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Holistic Wellness Support: Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform: Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement: Invest in your ongoing education and development.
- Employee Perks and Discounts: Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources: Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs, workshops, and conferences.
- Assist the Document Processing Supervisor in providing supervision to Document Processing Staff.
- Assist Document Processing Supervisor in overseeing all Document Processing activities, including incoming mail, outgoing mail, document scanning/imaging validation, and document routing.
- Assist Enrollment & Eligibility Manager in ensuring that waiver applications are processed efficiently and accurately.
- Assist with training of the Document Processing Staff with Mailroom, Imaging, and Forms Processors.
- Report any issues, concerns, and/or problems to the Document Processing Supervisor.
- Verify accuracy of mailings on a daily basis.
- Review incoming documentation from Physicians, Area Agencies on Aging and Enrollment Brokers for completeness.
- Perform Document Processing Admin duties as needed.
Minimum Requirements
- High school diploma or GED required and 2 years of relevant professional experience required, or equivalent combination of education and experience.
- Data entry experience preferred.
- Residency within 50 miles of Richmond, VA preferred.
#LI-Hybrid
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
