What are the responsibilities and job description for the Golf Pro Manager position at MAXS GRILL LLC?
Max Hospitality is a widely respected, locally grown business that employs over 800 family members within Connecticut & Massachusetts. We recently expanded our company adding Max's Swing Lounge to our roster in November of 2024. With us you can experience eleven unique venues led by one executive management team. This is a unique opportunity to be trained by our influential team of Managing Partners who will guide your career path with us to lead your growth within our company. You are invited to learn more about the Max Hospitality and consider a career with us.
Max Hospitality has consistently provided a world class dining experience while delivering the highest quality of both food and beverages. We strive to meet and exceed customer expectations while creating seasonal dishes that wow our guests and keep us ahead of the competitive market. The candidate will bring a hospitable demeanor, creative outlook, team player attitude and be passionate about their work in our restaurants.
Max's Swing Lounge is a virtual golf destination for those looking to improve their swing or take lessons to start getting out on the course or remain on an indoor league.
As a Golf Pro Manager, you will create a positive impression on our guests, making them feel welcome both on the phone and in person. The Golf Pro Manager will be responsible for overseeing all aspects of the virutal golf bays, answering questions surrounding the rentals, leagues and lessons offered.
The ideal candidate will assist with the following tasks:
- Ensure the front desk has coverage to check in guests for their bay rental
- Knowledge of the Trackman system operations for the virtual golf
- Maintain cleanliness of the lounge, focusing on small and large details; creating a refined guest experience
- Provide strong leadership and direct supervision to the staff, handling any issues promptly within our policies and guidelines
- Ability to respond quickly to a guest's need, provide genuine hospitality with a friendly demeanor
- Lead, manage and train staff, on exceptional service to guests
- Ability to give and welcome feedback to help improve policies while supporting everyone's needs within the lounge
- Providing golf instruction
- Managing the golf merchandise, selling, rental of clubs, etc.
- Promotion of the golf programs offered including leagues, special events and other opportunitites
Diversity creates a healthy atmosphere: Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Benefits:
- 401(k) matching
- Dental insurance
- Employee dining discounts/Monthly food allowance
- Health insurance
- Paid Time Off
- Vision insurance
- Medical Insurance
- FSA, Life, Accident and Pet Insurance
At least 2 years experience as a golf pro with leadership experience
Ability to multi-task in a high volume environment, highly effective communication skills and an unwavering attention to detail
Passion for golf, restaurants and hospitality is a must
