What are the responsibilities and job description for the Golf Pro-Shop Retail Attendant position at Greathorse?
Job Description
Job Description
GreatHorse History
We love the game of golf, but since we don't love the attitude encountered at most clubs, we decided to build GreatHorse around the idea of like-minded members enjoying a lifestyle club without the stuffiness of traditional clubs. GreatHorse is a private club in Hampden, Massachusetts, where everyone will feel completely at home in our opulent mountain retreat. Our members enjoy world-class golf and unparalleled clubhouse amenities such as the outdoor pool, private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It's different at GreatHorse.
The Story Behind the Name
As one of the most sought-after breeders in the nation, the Antonacci family has been synonymous with racing greatness and integrity for over 50 years. Their involvement as owners and breeders in five Hambletonian Champions with some of the greatest racehorses the sport has ever laid eyes upon makes them well-known on harness racing's biggest stages. To reflect this proud history, they selected GreatHorse, English for "Gran Cavallo," the title of Leonardo Da Vinci's magnificent horse statue.
Position Summary :
The Golf Shop Retail Attendant at GreatHorse is instrumental in creating a positive, memorable, and enjoyable golf experience. This position is tasked with greeting players, displaying, demonstrating, and selling fold merchandise and always creating a welcoming environment in the Golf Shop. The ideal candidate must be driven, eager to learn, compassionate, empathetic, and embody the GreatHorse values.
Your Role :
- Spread hospitality and goodwill among members, guests, and fellow staff.
- Maintain a world-class golf shop appearance and shopping experience.
- Assist with unpacking, displaying receiving, and purchasing all products.
- Ensure the golf shop is always stocked and tidy.
- Assist in special order placements, customer sizing, and merch aside stations during events.
- Maintain knowledge of golf merchandise and promote sales.
- Manage inventory in the shop and stock room.
- Provide exceptional customer service.
- Process sales transactions accurately using the Point-of-Sale system
- Schedule tee times, cancellations, and modifications
- Support other golf operations as needed.
- Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal, state, and local standards.
- Adapts to changing duties, as required, based on business needs.
Requirements :
Physical Demands :
Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
GreatHorse, LLC EEO Statement : The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics : race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
