What are the responsibilities and job description for the Front Desk Representative position at May Management Services Inc?
Description:
Front Desk Representative
Location: Palm Coast, Jacksonville Florida
* This is a very unique opportunity in the housing industry! We have a proven track record of hierarchy involving our Front Desk Representative receiving training to develop their career long term with lots of growth opportunities! *
Description
The Concierge/Front Desk Representative serves as the first impression of the property, managing high volumes of customer interactions and resolving inquiries professionally.
Responsibilities
- Provide excellent customer service to residents, board members, vendors, and visitors.
- Answer high volumes of calls and manage customer requests.
- Monitor emergency systems and maintain building security.
- Record and resolve complaints/issues.
- Assist the property manager with assigned duties.
- Follow safety procedures and ensure a secure environment.
Requirements
- Strong customer service, interpersonal, and communication skills.
- Proficiency in Microsoft Office applications.
- High school diploma or equivalent.
- Reliable Transportation
- Able to work M-F in office (Full-Time)
- Go-getter attitude
- Working collaboratively with the team
