What are the responsibilities and job description for the Community Association Manager position at MAY Management Services?
Full-time Description
Community Association Manager (CAM)
Position Purpose
Board Support
Knowledge, Skills, And Abilities
Education & Experience
- Come join us at our World Golf Village Offices - We'd love to have you!*
Community Association Manager (CAM)
Position Purpose
- Serve as the primary contact for MAY Management services to assigned associations.
- Ensure high client satisfaction using all company resources.
- Supervise and direct Community Assistant, ARB Coordinator (if applicable), and Maintenance Technicians.
- Collaborate with Client Accounting to develop budgets and financial reports.
Board Support
- Attend board meetings, prepare agendas, minutes, and distribute materials in advance.
- Respond to board requests within 24 hours and provide timely updates to the board president.
- Submit weekly management reports to board members and the MMS president.
- Assist with annual meetings, including mailing proxies and ballots.
- Educate board members on legal requirements and best practices.
- Respond promptly to owner communications and resolve issues efficiently.
- Process ARB/ARC applications not handled by the ARB Coordinator.
- Conduct weekly property inspections and arrange corrective actions.
- Enforce covenants, issue violation letters, and recommend repairs for physical assets.
- Oversee maintenance tasks, ensuring timely and satisfactory completion.
- Supervise vendors and recommend changes when performance is unsatisfactory.
- Collaborate with Client Accounting to draft and review annual budgets.
- Ensure financial reports are accurate and address discrepancies promptly.
- Prepare variance reports and flag potential issues for board review.
- Supervise, train, and evaluate direct reports.
- Manage payroll approvals and annual performance reviews.
- Assist in hiring and onboarding new employees.
- Utilize all MAY Management resources to maintain high client satisfaction.
- Build strong relationships with association leadership to ensure a positive working environment.
Knowledge, Skills, And Abilities
Education & Experience
- CAM license required.
- Associate’s or bachelor’s degree preferred, or equivalent experience.
- 2 years of community management experience.
- Familiarity with Florida laws (Chapters 718 and 720) and financial statements.
- Understanding of property maintenance needs and vendor management.
- Highly organized, proactive, and able to prioritize tasks.
- Strong communication skills and a sense of urgency.
- Diplomatic, confident, and able to handle feedback effectively.
- Independent and efficient under a heavy workload.
