Senior Leisure Sales Manager

Job Description

Job Description

Senior Leisure Sales Manager

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

Senior Sales Manager, Leisure is responsible for Leisure Travel Sales, as well as implementing and overseeing the organization’s sales strategy, strategic objectives and tactics / initiatives for transient accounts. This role is an integral part of the hotel’s positioning in the luxury sector and will be essential in proactively targeting the Consortia partners, such as Virtuoso, AMEX FHR, Signature, Internova, Serandipians and increase brand awareness and revenue share. This role will manage wholesale partnerships for The Maybourne Beverly Hills.

Roles and Responsibilities

• Have strong focus on building long-term, value-based relationships with guests or potential guests that enable the hotel to achieve its sales objectives using superb verbal and written communication, and excellent customer service.
• Develop and manage the Leisure transient segment through solicitation of new and existing travel trade accounts to meet / exceed business travel goals through prospecting, outside sales calls, and written communication.
• Utilize network to connect, grow partnerships with travel trade segments, continue building on the currently established working relationships with agencies.
• Responsible for all Consortia Leisure partner programs with emphasis on AMEX FHR and Virtuoso
• Coordinate ongoing research of the industry to detect market trends and related information for development of new marketing strategies; make reasonable recommendations to improve potential from the transient market.
• Create and implement strategic plan for portfolio of accounts to meet / exceed revenue goals.
• Be familiar with and have experience with key travel industry tradeshows.
• Negotiate competitive deals offering value to the customer while maintaining profitability to the Maybourne Group.
• Plan and execute sales calls to agencies, host FAM trips and plan Sales trips.
• Conduct site inspections and engage in proactive sales efforts.
• Must have exceptional attention to detail and follow up skills to build client loyalty and confidence.
• Monitor actual sales and revenues to determine variance and assess goal accomplishments and adjust strategies accordingly.
• Familiar with marketing promotions and industry initiatives to drive client education and incentives.
• Orchestrate monthly, quarterly and annual account reviews and market action plans and collaborate with other Directors and Managers to drive production.
• Able to work independently and makes decisions based on established policies and procedures while sticking to budget.
• In possession of significant knowledge of industry reporting systems and analytics.
• Must have entrepreneurial mindset and be able to take initiative to capture business and maximize profits for the hotel.
• Lead and coordinate tradeshows, events, sales mission in market along with collaborating with Maybourne Hotel Group Global Sales Team
• Communicate and promote The Maybourne’s brand differentiation and brand essence.
• Be able to identify agencies booking comp set and find ways to divert to MBH (via Hotelligence).
• Actively research B2B opportunities in driving revenue, brand awareness and total account management.
• Update GM, DOSM and DORM on market condition, forecast and recommendations.
• Demonstrate commitment to The Maybourne brand and core values.
• Possess adequate revenue knowledge including rate loading, rate maximization, revenue strategy and reporting.
• Other duties, responsibilities, and qualifications may be required and / or assigned as necessary.
• Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility.
• Engage with Maybourne Hotel Group’s resources to drive demand from all geographic leisure markets (ie. Australia representation company, Asia / Pacific representation company, Central and South America representation company).

Qualifications

Physical Requirements

Equal Opportunity Employer :

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits